external OCS users can't see internal users presence information

Locked external OCS users can't see internal users presence information

  • 03/ذو القعدة/1430 02:57 م
     
     
    So when users are signing onto communicator 2007, the get in fine, but all their contacts says presence unknown, but when the external user IM on the contacts IM communication is fine, is there a setting on OCS that I need to enable so external connection can see internal presence information?

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  • 03/ذو القعدة/1430 09:47 م
    المشرف
     
     الإجابة
    No, there's no special setting for presence - it's all regular SIP traffic just like IMs.  Have you tried initiating new conversations from both sides?  You likely have some kind of firewall misconfiguration.
    Mike Stacy | Evangelyze Communications | http://www.evangelyze.net/cs/blogs/mike
    • تم الاقتراح كإجابة بواسطة Gavin-ZhangModerator 10/ذو القعدة/1430 10:03 ص
    • تم وضع علامة كإجابة بواسطة Gavin-ZhangModerator 14/ذو القعدة/1430 03:22 ص
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  • 04/ذو القعدة/1430 04:48 م
     
     
    the network team verified that traffic from port 443 and 5061 are allowed to come in, any other ports need to be open for this???
  • 05/ذو القعدة/1430 04:06 م
     
     الإجابة
    If your Edge is in a perimeter network than you need also ports from your dmz to the inside network and vice versa. Look at the deployment guide for all necessary ports.

    Hope that helps.

    Bye
    ThorstenWujek
    • تم الاقتراح كإجابة بواسطة Gavin-ZhangModerator 10/ذو القعدة/1430 10:03 ص
    • تم وضع علامة كإجابة بواسطة Gavin-ZhangModerator 14/ذو القعدة/1430 03:22 ص
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