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I have this permanent Trojan and have been reporting it to Microsoft have all the updates and it's still there.

    Dotaz

  • I also have the REAL Microsoft Security Essntials, and I get a security alert each time, I start the computer.

    Let me go and copy so that you can see this, the action occurs each time I start the computer.

    Thought it says it removes this Trojan, the next time I start the computer, it is there again.

    I would like to remove this permanently but, I am not exactly a computer whiz, and I don't really know if I can do it.

    This is some of the information on the antivirus

    Category:

    Description:

    This program is dangerous and downloads other programs.

    Recommended action:

    Remove this software immediately.

    Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

    Items:

    process:pid:1756

    process:pid:1920

    Get more information about this item online.

    

    

    Category:

    Description:

    This program is dangerous and downloads other programs.

    Recommended action:

    Remove this software immediately.

    Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

    Items:

    process:pid:1756

    process:pid:1920

    Get more information about this item online.

    

    Category:

    Description:

    This program is dangerous and downloads other programs.

    Recommended action:

    Remove this software immediately.

    Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

    Items:

    process:pid:1756

    process:pid:1920

    Get more information about this item online.

    

    Can anyone help with this instance?

    Trojan Downloader

    Trojan Downloader

    Trojan Downloader
    31. března 2011 16:13

Odpovědi

  • For help with malware removal start here - https://support.microsoftsecurityessentials.com/

    and select the link that says - I think my computer is infected - and then select the support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help  from Microsoft for virus and spyware infections.

    If you have additional questions or are in need of additional help the Microsoft Security Essentials forums are here - http://answers.microsoft.com/en-us/protect

    Jim


    Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    31. března 2011 18:05