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What is going on?

    Dotaz

  • Why is the my.live.com site/service not working. It's up and down for the past couple of weeks. Mostly only works at night!
    19. června 2009 21:41

Odpovědi

  • Hi,

    We don't have any reports of widespread issues and are unable to reproduce the error you're encountering.  The next time you receive the maintenance page, if you click on View menu and select "Source", an error code should be displayed that can help us troubleshoot the issue.  If you copy the source code into a new post and we can investigate it.

    Thanks,

    Jason
    Jason Garza, Program Manager
    24. června 2009 18:42

Všechny reakce

  • Hi,

    We don't have any reports of widespread issues and are unable to reproduce the error you're encountering.  The next time you receive the maintenance page, if you click on View menu and select "Source", an error code should be displayed that can help us troubleshoot the issue.  If you copy the source code into a new post and we can investigate it.

    Thanks,

    Jason
    Jason Garza, Program Manager
    24. června 2009 18:42
  • Hi Jason,

    THe problem seems to be happening on machine that I have been using my.live.com on for a while. It is working great on a new machine I just installed. Here is what the error is.

    I tried deleting all the cookies and cache and internet temp files but it doesn't seem to have helped.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.5.21022; .NET CLR 3.5.30729; FDM; OfficeLiveConnector.1.3; OfficeLivePatch.1.3; .NET CLR 3.0.30729)
    Timestamp: Thu, 25 Jun 2009 19:04:20 UTC


    Message: Expected '}'
    Line: 2
    Char: 76860
    Code: 0
    URI: http://stj.live.com/live/2.000.9.061/js/liveframework.js


    Message: Object expected
    Line: 2
    Char: 1
    Code: 0
    URI: http://stj.live.com/live/2.000.9.061/js/shim.js


    Message: Object expected
    Line: 2
    Char: 35
    Code: 0
    URI: http://stj.live.com/live/2.000.9.061/scripts/dataProxy.js


    Message: Object expected
    Line: 270
    Char: 3
    Code: 0
    URI: http://my.live.com/?wa=wsignin1.0


    Message: 'Live' is undefined
    Line: 281
    Char: 2
    Code: 0
    URI: http://my.live.com/?wa=wsignin1.0

     

    25. června 2009 19:08