6. února 2008 20:44
I am unable to access CRM 3.0 reports from a Windows 2000 environment and was wondering whether there is something that I should do to view reports in a Windows 2000 environment. Your help and suggestion will put me in the right direction to resolve this issue and will be very much appreciated.
Here is the error that we receive when accessing reports from a Windows 2000 system:
An error has occurred. For more information, contact your system administrator.
Another problem that we face is, for one particular user, CRM 3.0 reports do not work and shows the following error message:
- The 'CRM_Locale' parameter is missing a value
The reports show up for other users but eventhough this user has all the rights and privileges for some reason, the reports do not show up at all.
7. února 2008 11:34
7. února 2008 20:03
Thanks for your response. The Windows 2000 is the client system from which the user is currently accessing. When I log-in using the same user credentials in my Windows XP system, the list of reports do show up. The user has all the credentials to access CRM and reports since I have configured this user as a part of SQL server reporting group. In addition, this user has all rights on CRM since this user has been configured as an administrator.
Any help in resolving the issue will be greatly appreciated.
8. února 2008 5:54
1. This can be an issue of service pack. I recommand you to install service pack 4 on Window 2000.
2. Are you trying to access this report from CRM Outlook client? If so, please install CRM Rollup 2 for Clients...
3. If your report uses some custom database views, right click view --> properties --> Give select rights to PUBLIC
4. if your report uses some custom database functions, right click function --> properties --> Give Execute rights to PUBLIC
5. "Contact your system administrator...." error occurs often due to some communication problems. It automatically gets resolved if you access it again and again...
Please give me some info:
1. Can you access the same reports from some XP client?
2. Do you get same errors on other machines as well?
3. What kind of user faces 2nd kind of error, you discussed? User's rights? Where do he get this problem[which screen]?
- Označen jako odpověď Ronald LemmenMVP, Moderator 21. března 2009 20:25