More Addresses is Hidden to Users
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3. května 2012 19:24
My users cannot see the More Addresses on the navigation bar. I don't see a security setting which hides More Addresses, so how can I reveal this entity on the navigation bar? We are used CRM 2011 online.
Maria
Maria
Všechny reakce
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3. května 2012 19:51Přispěvatel
Hi Maria,
This could be because they are viewing a form that has this link removed, or they don't have read privileges on the customeraddress entity.
Scott
Scott Durow
Read my blog: www.develop1.net/public
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3. května 2012 22:24
Hi Maria
The CRM platform automatically ties all of the Address fields on an Account or a Contact together with 'customeraddress' entries.
Both these Entities ( Account and Contact ) must have permission for the user in question
As such CustomerAddress is not Exposed by CRM for assigning Security Roles and priveleges
hth
dkay
if the response answered your question, please take a minute and mark the response as an answer.
- Navržen jako odpověď Neil BensonMVP, Moderator 4. května 2012 23:12
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4. května 2012 8:21
Hi
Did this help?
Please make sure to mark as answer to the response that helped you get through. This will help others with similar problem identify the answer and also close this thread as resolved.
Thanks
Dkay
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4. května 2012 15:25
Dkay,
My issue is I cannot find a setting in Security Roles to expose the more addresses. My assumption is the setting is under Core Records, but which setting under Core Records is controlling permissions to the additional addresses.
Thanks,
Maria
Maria
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4. května 2012 15:26
Scott,
I get that. But, cannot figure out where to change the permissions.
Maria.
Maria
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4. května 2012 20:28Přispěvatel
Hi Maria,
As CRM_Developer says, there is no security permission exposed for the customeraddress - so the link must have been removed from the form that the user is viewing. Open the form designer, if you double click in the left hand navigation area, you should see 'Addresses' in the 'Relationship explorer' on the right. Drag this item into the form navigation, save and publish.
hth,
Scott
Scott Durow
Read my blog: www.develop1.net/public
If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"- Upravený Scott DurowMicrosoft Community Contributor, Editor 4. května 2012 20:29
- Navržen jako odpověď Sam - InogicMVP 5. května 2012 1:32
- Označen jako odpověď mg1124 9. května 2012 14:22
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6. května 2012 7:48Přispěvatel
Hi Maria,
How did you get on with this?
Scott Durow
Read my blog: www.develop1.net/public
If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"- Označen jako odpověď mg1124 9. května 2012 14:21