16. května 2008 11:55
Our company is starting a CRM project. I don't really know much about MS CRM but I have one question on the network infrastructure side.
We have a hosted Exchange 2003 environment which is completely separated from the domain where the CRM system will be installed to. Will this present problems if you want CRM and Exchange to talk to eachother?
Should I prepare myself to the idea of creating a VPN tunnel?
Outlook clients can connect to Exchange via HTTPS.. But I'm guessing this is not the case with CRM.
Any tips appreciated.
16. května 2008 13:51
You need to look at the CRM Email Router component. This is the bridge that CRM uses to communicate with Exchange. it uses SMTP to send mail and POP to poll for incoming mail. I believe that the email router can sit in the CRM domain, and then talk SMTP/POP to the Exchange server in a different domain.
19. května 2008 13:15Moderátor
You have to check Email Router for this. you can check the Implementation guide
19. května 2008 20:20Moderátor
This document may help you:
20. května 2008 8:52Thanks for the tips everyone. I'll look into the e-mail router.