13. prosince 2007 10:43
In CRM is it possible to design parent child relationship between cases. i.e one case can contain 2 child cases and the parent cases cannot be closed until these two child cases are closed
13. prosince 2007 10:54ModerátorThis can't be done in CRM 3.0. It may be possible in CRM 4.0 to create the relationship, but you'll still need to write the logic to check if whether a parent case could be closed, which would probably
13. prosince 2007 11:16Vlastník
The self-relationship has been sorted in CRM 4.0.