Přihlásit
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
unable to submit software for replacement

Answered unable to submit software for replacement

  • 9. prosince 2008 18:52
     
     
    Přihlásit se a hlasovat
    0
    I have completed the online "report piracy statement" 3 X's now. It has failed to provide a print option to submit as required for free replacement. Nor was I directed to a page with an address of where to send the packet. It has gone as far as to receive a false address from a microsoft phone employe. Google Earth says that street does not exist in the city I was directed to send it to. Pretty bad customer relation there.
     
    Does anyone out there have any suggestions?
     

Všechny reakce

  • 15. prosince 2008 17:42
     
     Odpovědět
    Přihlásit se a hlasovat
    0
    Hi bredabill,
    For what product, and from what country, are you attempting to submit a piracy report? Once I get that information I will be able to direct you appropriately.

    Thank you,
    Jenifer
    • Označen jako odpověď Carl-SOwner 19. prosince 2008 0:25
    •