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Why does my cpu have viruses on it even though I bought and use window live onecare, pc doctor by pc tools informed me of infections...?

Locked Why does my cpu have viruses on it even though I bought and use window live onecare, pc doctor by pc tools informed me of infections...?

  • 21. září 2009 12:55
     
     
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    My cpu is infected according to pc doctor a product put out by pctools and I have windows live onecare, what gives?

       

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    • 21. září 2009 14:03
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      Without knowing what the other products are claiming your PC is infected with, I can only tell you that no antivirus product is perfect. However, if these programs are flagging tracking cookies as "infections" or high risk items, you can manage cookies in your browser settings. OneCare does not monitor so called tracking cookies.
       

      If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

      How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

       

      If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

      -steve

      Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator