10. srpna 2008 19:33
I got the antivirus 2009 and it looks like I deleted it everywhere but the icon is still showing up in control panel. It is not letting me delete it. I even tried to drag it to the recycle bin. I keep running a scan and nothing shows up--- and I run searches and it is only showing it in my control panel.
11. srpna 2008 4:25ModerátorIf you are using One Care you can contact support for help with malware removal. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
If you are not using One Care you are off topic in this forum but can get help by calling the Microsoft Security Hotline - 1-866-727-2338.
19. září 2008 20:26
I have just had the same problem solved! If you go to http://pcbutts1.com/downloads/tools/tools.htm, the author has set it up specifically to delete antivirus 2008 or 2009.
I followed the advice and it asks you to reboot the computer for it to take effect. The antivirus 2009 actually came back up after rebooting which was a worry, however I went back into my computer/c:/program files to find it and now I could magically send it to recycle bin and then finally delete it, which it hadn't allowed me to do before. Have just done this and no sign of it back, so hopefully that't that!
Hope this helps,
19. září 2008 21:46
hXXp://pcbutts1(dot)com is listed as an unwanted parasite/adware/hijacker/spyware site on the MVPS HOSTS file:
It is rated by WOT at the bottom of the barrel for vendor trustworthiness, reliability, and privacy protection.
Proceed there at your own risk. The official removal method is described by JimR1 in his above post.