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  • 14. november 2007 00:47
     
     
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    Hi,

     

    Quarantine failed, and file can't be located.

     

    One care can't locate exact email it is in.

     

    Do we know of another way to locate it?

     

    rg

       

    Alle besvarelser

    • 14. november 2007 13:52
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      See this post for information about Quarantine Failed - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1548384&SiteID=2

       

      Note that the support log, (change settings/logging/create support log) will show more details about the location, though you will still need to locate the message in your mail store and delete the attachment or the message.

      -steve