Trying to install PP1 but

22. juli 2008 00:28

0

I get a message when I click to run software I cannot access the device path or file and may not have the correct permissions. I had the same problem with the Beta which I had to copy to the desktop and launch from there. This time with the released version copying to the desktop also does not work. Please Help!

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22. juli 2008 00:45

Redaktør

Rplenty wrote:

I get a message when I click to run software I cannot access the device path or file and may not have the correct permissions. I had the same problem with the Beta which I had to copy to the desktop and launch from there. This time with the released version copying to the desktop also does not work. Please Help!

What is the entire version number shown in the Resources tab? Did you just download the PP1 file today?

22. juli 2008 00:49

6.0.1800.0 yes downloaded today

WHS-KB944289-v1-x86-ENU.exe

22. juli 2008 00:55

Redaktør

Rplenty wrote:

6.0.1800.0

Sorry, I meant what version number do you currently see in the Resources tab in the Console?

Rplenty wrote:

yes downloaded today

WHS-KB944289-v1-x86-ENU.exe

22. juli 2008 01:01

Windows Home Server Console: 6.0.1500.6
Windows Home Server Backup & Restore: 6.0.1500.8
Windows Home Server Drive Extender: 6.0.1500.6
Windows Home Server Remote Access: 6.0.1500.6
Windows Home Server Storage Manager: 6.0.1500.8

22. juli 2008 01:08

Redaktør

Rplenty wrote:

Is this a server you built yourself or an HP model? Have you tried rebooting the server again?

22. juli 2008 01:29

Right-click the file, select properties, then at the bottom of the properties box there is a section noting that the file came from another computer. Click the "unblock" button and you will be able to execute it. Pretty sloppy of whoever wrote the instructions to forget that step, and even sloppier for the developer to have written an error massage which states you don't have permissions instead of stating that "this file came from another computer... if you are sure you want to execute it, click unblock" or something similar. Microsoft could stand to learn a few things from Apple or Google in the usability department.

22. juli 2008 01:33

I'm having exactly the same issue, on the HP-built server.

22. juli 2008 01:38

did a reboot still no go

yes I have an HP

22. juli 2008 01:43

tried it started to run then got an error that it incompatible version. now there is no unblock button showing and again get the permissions error

22. juli 2008 01:45

Redaktør

Rplenty wrote:

tried it started to run then got an error that it incompatible version. now there is no unblock button showing and again get the permissions error

There is also an HP update today as well. You might need to get that update first.

22. juli 2008 01:58

This worked.

In windows vista, I right-clicked the downloaded file as described above.

I then copied the file to the software folder in the shared folders.

I then went to the server desktop, and copied the file to the desktop.

I was then able to double-click the file and install the update.

On the server desktop, there was no "blocked" indication in properties; likewise, from Vista, when I accessed the file in \\hpserver\software, there was no "blocked" indication. Also, after copying the file and going to remote desktop, the error condition continued until I copied the file to the desktop; then the installation ran.

22. juli 2008 02:17

did hp update still had permissions problem BUT copied to desktop and it installed!