Freitag, 11. Mai 2012 14:52
in CRM 2011, there is a button on the ribbon to 'email a link' that produces an email in your default email client with some text and a link back to the item.
Is there a supported way to customize the text in this email? For example, if it is clicked on a support case, to include some additional fields of data about the case in the email?
Freitag, 11. Mai 2012 16:04
- switch to "scripts" tab
- Locate "global.ashx" script
- Look for "Mscrm.Utilities.sendSelectedRecordsUrl" function in that script
Alex Shlega, GotchaHunter.Net
- Bearbeitet Alex Shlega Freitag, 11. Mai 2012 16:05