Wednesday, 14 October 2009 1:16 PM
i have a problem installing OCS2007r2 in a new test lab.
The activation process fail with this error "Failure 0xC3ec78d8 Failed to read office communications server version information. Thsi can happen if the clock is not set to correct date and time".
Where is the problem (my clock is ok).
Thanks a lot
Wednesday, 14 October 2009 2:02 PMI beleive that is realted to this issue:
Try uninstalling the update referenced in there and see if that resolves the problem,
Wednesday, 14 October 2009 2:14 PMHi Jon,
yes this is the problem !
I have this issue on a production server and try to install a lab system.
On a new installation with kb974571 the service not start .
Thanks a lot
Wednesday, 14 October 2009 11:15 PMI had the same issue, and removing KB974571 fixed it.
Friday, 16 October 2009 1:45 PMI had the same error during installation and uninstalling the patch solves the problem.
- Proposed As Answer by Anand Kulkarni Thursday, 29 October 2009 2:35 PM
Thursday, 29 October 2009 2:38 PMThis issue has been fixed by MS by releasing a fix. Pls go to http://support.microsoft.com/kb/974571 and download the fix & then you can install KB97451 & then this fix to resolve the issue on OCS or OCS R2 server. The activation of R2 server is also successful after applying this fix..
This fix will resolve both issue OCS service not starting on existing installation & new OCS 2007/R2 deployment (Activation issue)
- Edited by Anand Kulkarni Thursday, 29 October 2009 3:04 PM giveing more specific description