Sign in
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
OCS2007R2 activation issue

Locked OCS2007R2 activation issue

  • Wednesday, 14 October 2009 1:16 PM
     
     
    Sign In to Vote
    0

    Hi all,
    i have a problem installing OCS2007r2 in a new test lab.
    The activation process fail with this error "Failure 0xC3ec78d8 Failed to read office communications server version information. Thsi can happen if the clock is not set to correct date and time".
    Where is the problem (my clock is ok).

    Thanks a lot
    Pietro

       

    All Replies

    • Wednesday, 14 October 2009 2:02 PM
       
       Answered
      Sign In to Vote
      2
      I beleive that is realted to this issue:
      http://blogs.technet.com/dodeitte/archive/2009/10/13/do-not-apply-kb974571-to-lcs-ocs-servers.aspx

      Try uninstalling the update referenced in there and see if that resolves the problem,
      • Proposed As Answer by MikivW Thursday, 15 October 2009 11:16 AM
      • Marked As Answer by Gavin-ZhangModerator Tuesday, 20 October 2009 10:01 AM
      •  
         
      • Wednesday, 14 October 2009 2:14 PM
         
         
        Sign In to Vote
        0
        Hi Jon,
        yes this is the problem !

        I have this issue on a production server and try to install a lab system.
        On a new installation with kb974571 the service not start .
        Thanks a lot

        Pietro
           
        • Wednesday, 14 October 2009 11:15 PM
           
           
          Sign In to Vote
          0
          I had the same issue, and removing KB974571 fixed it.
             
          • Friday, 16 October 2009 1:45 PM
             
             Proposed Answer
            Sign In to Vote
            0
            I had the same error during installation and uninstalling the patch solves the problem.
            Mauro Poletti
            • Proposed As Answer by Anand Kulkarni Thursday, 29 October 2009 2:35 PM
            •  
               
            • Thursday, 29 October 2009 2:38 PM
               
               
              Sign In to Vote
              0
              This issue has been fixed by MS by releasing a fix. Pls go to http://support.microsoft.com/kb/974571 and download the fix & then you can install KB97451 & then this fix to resolve the issue on OCS or OCS R2 server. The activation of R2 server is also successful after applying this fix..
              This fix will resolve both issue OCS service not starting on existing installation & new OCS 2007/R2 deployment (Activation issue)
              Anandk
              • Edited by Anand Kulkarni Thursday, 29 October 2009 3:04 PM giveing more specific description
              •