Outlook 2010 / crm add-in error
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Friday, 1 June 2012 7:59 AM
Have a strange one, just upgraded the office crm server through an external company to crm 2011. One lady in the office see's a problem with her folders and is unable to open them displaying a box.
Our exchange server is 2007 but is due for an upgrade this weekend to 2010 to fix a few other problems, has anybody got any ideas?
All Replies
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Friday, 1 June 2012 10:19 PMModerator
You haven't provided any information that would help anyone re-create your error. I'm not sure that this is a CRM issue.
Did you completely uninstall CRM 4.0 for Outlook and install CRM 2011 for Outlook? Have you tried the CRM for Outlook troubleshooter? http://blogs.msdn.com/b/crm/archive/2012/04/27/help-yourself-to-fixing-crm-outlook-client-configuration-issues.aspx
Neil Benson, CRM Addict and MVP at Slalom Consulting. Find me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.
