problem with activate window 7 home basic 32 bit

Traitée problem with activate window 7 home basic 32 bit

  • Wednesday, 11 November 2009 2:20 PM
     
     
    3 days after I install window 7 home basic 32 bit, it activated automatically but failed with the error" the product key you have typed cannot be used to activate windows on this computer" and said that i have only 26 days left. I bought Window 7 from a retail from my country and i'm sure that it's genuine
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6RMR2-VQDTK-QJDDD
    Windows Product Key Hash: xYkla/r+LaA/osaa5OHfPgDKNW8=
    Windows Product ID: 00346-OEM-8925004-03929
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.002
    ID: {9FCF38CD-7B00-45BF-B39E-BF55F691784B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9FCF38CD-7B00-45BF-B39E-BF55F691784B}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QJDDD</PKey><PID>00346-OEM-8925004-03929</PID><PIDType>3</PIDType><SID>S-1-5-21-3650800905-3686349197-2394886241</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20090717000000.000000+000</Date></BIOS><HWID>41BA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57212</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomeBasic edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 774d5df6-d8dd-4d92-98bc-58825849d249
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00346-00178-250-003929-02-1033-7600.0000-3152009
    Installation ID: 014925531603525252432432199434672840050116340004880474
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QJDDD
    License Status: Initial grace period
    Time remaining: 37500 minute(s) (26 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 11/11/2009 9:18:04 PM

    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqjG6LAO2jN6f8Dx5iZUbSb7GP1Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          WN09  
      FACP            DELL          WN09  
      HPET            DELL          WN09  
      MCFG            DELL          WN09  
      SLIC            DELL          WN09  
      SSDT            PmRef        CpuPm





All Replies

  • Wednesday, 11 November 2009 9:21 PM
    Owner
     
     Answered
    Hello snk huong,

      What happens when you Activate by Phone?

    Thank you,
    Darin MS
  • Wednesday, 11 November 2009 9:22 PM
     
     
    Try reinstalling
  • Thursday, 12 November 2009 10:58 AM
     
     
    When i phone the number given in my country(Vietnam), it says "the service is suspended" .Finally I have to use the US number and it succeed but i was charged  the international call fee.
    Thanks for the suggestion anyway, Darin.