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Answered msconus@microsoft.com

  • Monday, 1 May 2006 5:27 PM
     
     
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    operating errors been for 60 days. fix. worm now cant use computer. just got email account. . fix please andrea
     

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  • Monday, 1 May 2006 6:43 PM
     
     
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    I recommend formatting your computer so your product key matches your COA, and you can also rid those nasty worms. Good luck!

     

    -Phil Liu

     
  • Tuesday, 2 May 2006 9:52 PM
     
     
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    how do i do any formatting? since i can not get into my computer. anyone that can auto fix clean and run to see if possible. i have contacted microsoft. no disc to reinstall. what are my options. andrea. mva2brook@sbcglobal.net
     
  • Tuesday, 2 May 2006 9:58 PM
     
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    It appears form the information in the post that at this point in time you would be best accomodated by either requesting a replacement CD if you registered your product and the CD was lost or damaged. If you never had a CD you will have to purchase a copy of Windows...

    Hope this helps...

     

    dave