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Remote Computer Access Stopped Working

    Question

  • I am having difficulty getting to the Administrator page using the URL: http://<server-name>.homeserver.com. Now I am able to get to the home page fine but when I click on the Log On button, the client just spins without forwarding me to the admin page. This was working up until a few days ago.

    Here are some Event Logs from early to later on the WHS:

    (error, Application Error) Faulting application ddnss.exe, version 6.0.2030.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004cde2.(info) Reporting queued error: faulting application ddnss.exe, version 6.0.2030.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004cde2.

    (info 1 sec later, Dr Watson) The application, C:\Program Files\Windows Home Server\ddnss.exe, generated an application error The error occurred on 07/08/2009 @ 12:16:12.000 The exception generated was c0000005 at address 7C84CDE2 (ntdll!RtlIpv4StringToAddressExW)

    (error 2 mins. later) Fault bucket 1228847554.
    (type: error, source: Applicaton Error) Faulting application ddnss.exe, version 6.0.2030.0, faulting module rpcrt4.dll, version 5.2.3790.4502, fault address 0x000324ed.

    (info 1 sec later, Dr Watson) The application, C:\Program Files\Windows Home Server\ddnss.exe, generated an application error The error occurred on 07/08/2009 @ 10:43:06.062 The exception generated was c0000005 at address 77C824ED (RPCRT4!RpcBindingFree)

    I was using the Remote Computer Access successfully for many hours before I suddenly had no further access. Thank God for Live Mesh or I would not have had access to my computer. Any help would be appreciated. Thank you.

    • Edited by Ruge Friday, 10 July, 2009 6:42 AM
    Friday, 10 July, 2009 6:34 AM

Answers

  • I think I have solved my issue. Try this:

    • Go to the Home Server Control Panel, click Settings...
    • navigate to Remote Access | Domain Name, click Configure....
    • Click the Release your current domain name radio button, click Next
    • Configure | sign in | Choose a registered name: select your domain name and click through

    I am basically releasing the domain name and then setting it back to the original domain name. Don't worry about losing the name. I believe it's registered to you and we're not releasing the registration; just the association with your Home Server.

    It's been working for about two weeks now without any further problem. jonnywindows: If you're still having the issue, would you verify that this works or not?

    • Proposed as answer by kariya21Moderator Thursday, 13 August, 2009 3:14 AM
    • Marked as answer by Ruge Wednesday, 16 February, 2011 3:07 PM
    Wednesday, 12 August, 2009 6:47 PM

All replies

  • I am having difficulty getting to the Administrator page using the URL: http://<server-name>.homeserver.com. Now I am able to get to the home page fine but when I click on the Log On button, the client just spins without forwarding me to the admin page. This was working up until a few days ago.

    Here are some Event Logs from early to later on the WHS:

    (error, Application Error) Faulting application ddnss.exe, version 6.0.2030.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004cde2.(info) Reporting queued error: faulting application ddnss.exe, version 6.0.2030.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004cde2.

    (info 1 sec later, Dr Watson) The application, C:\Program Files\Windows Home Server\ddnss.exe, generated an application error The error occurred on 07/08/2009 @ 12:16:12.000 The exception generated was c0000005 at address 7C84CDE2 (ntdll!RtlIpv4StringToAddressExW)

    (error 2 mins. later) Fault bucket 1228847554.
    (type: error, source: Applicaton Error) Faulting application ddnss.exe, version 6.0.2030.0, faulting module rpcrt4.dll, version 5.2.3790.4502, fault address 0x000324ed.

    (info 1 sec later, Dr Watson) The application, C:\Program Files\Windows Home Server\ddnss.exe, generated an application error The error occurred on 07/08/2009 @ 10:43:06.062 The exception generated was c0000005 at address 77C824ED (RPCRT4!RpcBindingFree)

    I was using the Remote Computer Access successfully for many hours before I suddenly had no further access. Thank God for Live Mesh or I would not have had access to my computer. Any help would be appreciated. Thank you.


    Did you recently install any add-ins, apps, or drivers on your server (around the time it stopped working)?
    Friday, 10 July, 2009 2:20 PM
  • I have exactly the same error too.  It occurs EVERYTIME I initiate a backup from my laptop PC to the Homeserver.  I have to reset the server to recover.

    HELP!
    Friday, 24 July, 2009 9:50 PM
  • Not between the time it was working and then not working. I checked my event log as well.
    Wednesday, 12 August, 2009 6:36 PM
  • I think I have solved my issue. Try this:

    • Go to the Home Server Control Panel, click Settings...
    • navigate to Remote Access | Domain Name, click Configure....
    • Click the Release your current domain name radio button, click Next
    • Configure | sign in | Choose a registered name: select your domain name and click through

    I am basically releasing the domain name and then setting it back to the original domain name. Don't worry about losing the name. I believe it's registered to you and we're not releasing the registration; just the association with your Home Server.

    It's been working for about two weeks now without any further problem. jonnywindows: If you're still having the issue, would you verify that this works or not?

    • Proposed as answer by kariya21Moderator Thursday, 13 August, 2009 3:14 AM
    • Marked as answer by Ruge Wednesday, 16 February, 2011 3:07 PM
    Wednesday, 12 August, 2009 6:47 PM