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Cannot Delete Workflow: CRM Error States it is Associated With Another Record (CRM 4 Rollup 21)

Unanswered Cannot Delete Workflow: CRM Error States it is Associated With Another Record (CRM 4 Rollup 21)

  • Wednesday, 9 May, 2012 5:07 PM
     
     
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    I have two workflows that I need to delete but I cannot. When I try to delete the workflows I get the following error:

    The record cannot be deleted because it is associated with another record.

    I looked and deleted any associated records by as suggested in this post:

    http://social.microsoft.com/Forums/br/crm/thread/755cf8b3-a731-4bfb-8189-1957b88f78c3

    But I still get the same error. There is nothing in the logs regarding this as well. Is there another way to see what records are related?

     

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  • Wednesday, 9 May, 2012 5:26 PM
     
     
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    You should run this SQL Script http://support.microsoft.com/kb/968520/en-us

    After this try to delete your workflow again

    Carsten Groth http://carstengroth.wordpress.com Microsoft Dynamics Certified Technology Specialist

     
  • Wednesday, 9 May, 2012 5:52 PM
     
     
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    Thank you for the post. The problem is I can delete other workflows with no issues; the problem is limited to these two workflows.
     
  • Wednesday, 9 May, 2012 5:57 PM
     
     
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    If you havn´t done yet you could create a troubleshooting view for system jobs like workflows http://mrhodes.net/2009/03/19/troubleshooting-crm-4-0-system-jobs-8/ (still works in CRM 2011) and check if there´re related items to your workflows.

    Carsten Groth http://carstengroth.wordpress.com Microsoft Dynamics Certified Technology Specialist

     
  • Wednesday, 9 May, 2012 6:16 PM
     
     
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    Thank you again. But this did not resolve the issue. There are no system jobs at all associated with the workflows.