Issue with Windows 7 build 7601
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Sunday, 4 March, 2012 8:23 PM
Keep getting this message like everyone else on the forum ran the tool it says it's genuine.
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85447
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4A0F3403-73DE-4BEB-B03F-C18F9387FE73}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4A0F3403-73DE-4BEB-B03F-C18F9387FE73}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85447</PID><PIDType>5</PIDType><SID>S-1-5-21-3678250520-1822181406-1882959131</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091015000000.000000+000</Date></BIOS><HWID>275E3507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-1033-7601.0000-3392011
Installation ID: 000755054482249053212010279325462891861813936974105940
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XM76F
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 2
Trusted time: 3/4/2012 3:01:31 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:22:2011 16:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAQACAAAAAwABAAEA6GFUvE40IhBU+bqg+g5kA96I6kVSqgI85jzUQxh5OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 3638
FACP HP 3638
HPET HP 3638
BOOT HP 3638
MCFG HP 3638
SLIC HPQOEM SLIC-MPC
SSDT AMD PowerNow
All Replies
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Sunday, 4 March, 2012 8:42 PMAnswerer
The 30-day grace period has expired.
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).Click Start, type "activate windows", and hit Enter. If requested, enter your product key from the dvd case.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Sunday, 4 March, 2012 8:42 PM
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Sunday, 4 March, 2012 10:00 PMModerator
"delgist" wrote in message news:3fa7d27a-f3b4-4620-8cc5-ca981e3fda0a...Keep getting this message like everyone else on the forum ran the tool it says it's genuine.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85447
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
Your installation is using the Default Key.You need to change the Key to the one that;s on the COA sticker on the case, and then activate that.To change the Key, use the link at the bottom of the System properties page – follow the instructions. You may need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked As Answer by Darin Smith MSOwner Monday, 5 March, 2012 8:54 PM
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Wednesday, 15 August, 2012 9:47 PM
I've tried several times to decipher the key on the sticker which is on the bottom of the laptop, but it's too worn out and I can't clear see the keys. What else can i do?
Thanks
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Wednesday, 15 August, 2012 9:53 PMAnswererUse a magnifying glass and a strong light.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Edited by CbarnhorstEditor Wednesday, 15 August, 2012 9:53 PM
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Wednesday, 15 August, 2012 10:16 PMModerator
(6 months later? - oh, well)
I take it that you installed this copy of Windows from media other than the manufacturer's Recovery media?
You have a couple of options, if you can't read the Key....
Your problem is that for some reason, the system is unable to properly matchthe SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.
The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.
In such circumstances, the only things you can do are
1) recreate the Licensing Store - in case it's a minor software problem causing the misread
2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
4) a reformat and reinstall using the manufacturer's recovery media
5) purchase a new license for Windows (or a new computer)
#1, #2 and #3 are not relevant here
#4 - You can hopefully still order the Recovery media from the manufacturer. Using the media will wipe the disk, so back up to external media first!
#5 is a last resort
There *may* be an alternative solution though, if you are patient and persistent.
Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key is blocked (they should then ask for confirmation of your Product Key). Explain to them your problem, that you need to change the Key to the one on your sticker, but that the sticker is unreadable (could they please supply a replacement Key?). Hopefully they will ask for documentary proof of the sticker, in the
form of an email with a picture of the affected sticker - and you can proceed from there.Sometimes it takes two or three calls before you get an operator who actually knows and uses this procedure - but I know that it can and does happen.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Edited by Noel D PatonMicrosoft Community Contributor, Moderator Wednesday, 15 August, 2012 10:17 PM formatting
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Thursday, 16 August, 2012 7:17 PM
Thank you for your detailed response, really appreciate it.
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Thursday, 16 August, 2012 10:41 PMModerator
You're welcome - good luck, and please let us know the result!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth