I've been hit by a trojan

Tuesday, 19 January, 2010 6:16 AM

0

I've been hit by a trojan called solace, my other user account cannot deploy onecare

Tuesday, 19 January, 2010 1:49 PM

Moderator

0
You can contact support for help with removing malware One Care is unable to detect or remove. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked As Answer by Stephen BootsMVP, Moderator Tuesday, 19 January, 2010 4:01 PM
Tuesday, 19 January, 2010 11:18 PM

0

Thank you Jim. Indeed, I contacted OneCare product support and they helped me get rid of the bug. Thank you so much for your prompt reply.