Saturday, 22 September, 2007 12:25 AM
Saturday, 22 September, 2007 2:11 AMModerator
If this is the 2.0 beta, please contact support -
Support for 2.0 Beta - http://help.live.com/help.aspx?project=onecarev2 - use the "Get More Help" link in the lower right of the page to contact support via email.
Please file a bug on Connect: https://connect.microsoft.com/site/sitehome.aspx?SiteID=168
See the Bug Submission Guide - http://connect.microsoft.com/content/content.aspx?ContentID=3480&SiteID=168 - for details on how to create and submit the Support Log zip file with your bug.
If it is the trial version 1.6,
Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2
Saturday, 22 September, 2007 8:07 AM
I "caught" this virus JS/DecDec on my computer after surfing on a Russian site. I can't remember the name of this site.
Windows Live One Care 2 did alert me immediately that this virus was on my laptop.
WLOC ran a clean and this virus had been destroyed.
I got WLOC 2 run to make sure that this virus was not more on my laptop and everything was ok.
Besides, I got HouseCall Scan online run and my computer was safe, no traces of JS.Decdec were found.
So, Windows Live One Care is quite efficient.
Sunday, 23 September, 2007 3:01 PMModerator
Thanks for sharing your experience and confirming that OneCare took care of it, Ben.