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Hitting ESC during the Windows Vista start up

Locked Hitting ESC during the Windows Vista start up

  • Monday, 18 April, 2011 8:31 PM
     
     
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    My Mom is running Windows Vista on a HP touch screen desktop computer. She mistakenly hit ESC during the Windows Start Up process and now the computer will not start the correctly. She gets either a blue or black screen asking her to boot from another location. She has tried to turn off the computer, leave it alone for a bit, and then restarted, but it still returns to this same screen choices. From what she describes to me, she is not in a DOS prompt screen, but she cannot select the C; partition to start up from. Any help or advice is appreciated.
    • Changed Type JimR1Moderator Tuesday, 19 April, 2011 4:10 PM Off topic.
    • Moved by JimR1Moderator Tuesday, 19 April, 2011 4:11 PM (From:Windows Live OneCare Backup and Restore)
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