Monday, 9 April, 2007 12:43 PM
Is there anyway someone without a computer science degree can remove Brave Sentry. I visited a website and suddenly my computer started doing a microsoft office type install and was requesting my office CD, I kept canceling it and left the website to find Brave Sentry and some other software had installed itself on my computer. I have not been able to open internet explorer since. I read just about everything on the internet and tried various tools with little success. I also purchased my computer online a small company that builds computers, I did buy my Microsoft OS but of course was not sent a disc as I was part of some multi-license deal so I cannot boot from a CD. I have looked at some of these anti-virus softwares but personally do not trust that they can fix my computer. I was hoping Microsoft would have some type of solution as they are the market leader in home computing. I really don't want to manually edit my registry but it seems like this may be my only hope. I would like advice from someone who has actually removed this virus from their computer and not from someone who does a google search and sends me the links they found, I have already searched google and nearly every option on it. Experienced advice is what I seek. Thanks in advance.
Monday, 9 April, 2007 2:00 PMModerator
Monday, 9 April, 2007 7:02 PM
Please let me know if you find any answers. We had the same thing happen & I have searched but can't seem to get it completely removed either. Good luck & thanks for any info you find.
Tuesday, 10 April, 2007 12:25 AM
Friday, 13 April, 2007 12:25 PMTry this: http://www.2-spyware.com/remove-brave-sentry.html
If that doesn't work, then try installing and scanning with this: http://www.malwarebytes.org/rogueremover.php
Sunday, 15 April, 2007 1:37 AM
Bleepingcomputer has been a useful site, the tutorials are very interesting. I tried A2 Free to remove Brave Sentry/Deluxe Communication with no success. I have been working with McAfee and it has given me some hope though it has not managed to delete deluxe communications from my computer. Ad-Adware SE and Ad-Aware Beta 2007 have not worked. Spy-Bot Search and Destroy has not worked. The file that cannot be deleted is C\Windows\System32\dxclib303562752.dll Nothing has been able to remove this file. I tried Killbox pointed at the Deluxe Communication folder and it failed in all modes and on reboot as well. McAfee recognizes it but fails to remove it. I even rebooted from my windows XP home edition CD that came with my computer and it took 40 minutes to install and that didn't work. All programs offer to remove on reboot but cannot. Trying to remove the files seems to damage my network connections as well. I lose internet and have to connect via wireless though my LAN is connected. If anything worked I would buy it. I would much rather watch shows on the internet than on my TV and I have been without streaming video for a week. What a bummer.
Sunday, 15 April, 2007 2:14 AM
One more time I will try to help did you try here http://www.2-spyware.com/remove-brave-sentry.html if that does not work then you need to look in these newsgroup for help www.microsoft.com/communities/newsgroups/list/en-us/default.aspx as you are off topic for this forum we deal with Windows OneCare and not general spyware and malware thanks