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WHS 2011 Backup Fails

Discussion WHS 2011 Backup Fails

  • Thursday, 26 April, 2012 3:27 PM
     
     
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    Fairly new installation.  One Win 7 Pro workstation and one XP Pro wkstn.  Initial backups ran okay.  Not too long after workstation backups of both workstations seem to always fail.

    XP Workstation event log errors show:

    Event Type: Error
    Event Source: Windows Server
    Event Category: Backup
    Event ID: 514
    Date: 4/26/2012
    Time: 9:56:23 AM
    User: N/A
    Computer: HOLLANDER
    Description:
    Backup job 7 on SERVERHOL did not succeed.  Reason: ServerFailure, System.String[]

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    =========================================

    I found that the server services show Windows Server Client Computer Backup Service will be stopped. I manually restart.  Afterward I was able to get a manual backup once or twice but then they start failing again.

    I found the backup-xxxxxx.log file on the server contains this error information:
    I cannot find a d:\wssg_src(etc) drive/folder on this machine or client.

    I would appreciate your thoughts, suggestions or help.

    [04/26/2012 08:00:08  628] The Windows Server Client Computer Backup Service encountered the following error:
    Error code: 0x20
    API name: CreateFile
    File: E:\ServerFolders\Client Computer Backups\Data.4096.12.dat
    Error: The process cannot access the file because it is being used by another process.
    [04/26/2012 08:00:08  628] The Windows Server Client Computer Backup Service failed at (149) of (d:\wssg_src\hsbs_colorado\backup\pc\util\diskfile.cpp).
    [04/26/2012 08:01:10 105c] *******************************************************************

    Allen Miller

     

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  • Thursday, 26 April, 2012 3:36 PM
     
     
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    Try running Chkdsk /r on the Server drives

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

     
  • Friday, 27 April, 2012 1:30 AM
     
     
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    Thanks Phil,

    Interesting results to report.  I ran chkdsk /r on all 3 volumes on this Home Server.  There were no errors reported.  I then have run the workstation backups a couple times and voila - no errors - the backups have completed successfully.

    Go figure.

    Thanks for your help.

    Regards,
    Allen

    Allen Miller

     
  • Friday, 27 April, 2012 1:43 AM
     
     
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    Hmm - let's see what happens as the days pass!

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

     
  • Saturday, 28 April, 2012 2:32 AM
     
     
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    These workstation backups have now succeeded many times but I just noticed that there are still some fails.

    Here is an excerpt from the backup log:

    [04/27/2012 22:19:05  7c8] The Windows Server Client Computer Backup Service encountered the following error:
    Error code: 0x20
    API name: CreateFile
    File: E:\ServerFolders\Client Computer Backups\Data.4096.3.dat
    Error: The process cannot access the file because it is being used by another process.
    [04/27/2012 22:19:05  7c8] The Windows Server Client Computer Backup Service failed at (149) of (d:\wssg_src\hsbs_colorado\backup\pc\util\diskfile.cpp).
    [04/27/2012 22:19:07  9d4] Session: ThreadMain for 00000000003B9780
    [04/27/2012 22:20:07 19e8] *******************************************************************
    [04/27/2012 22:20:07 19e8] Backup Service Started.
    [04/27/2012 22:20:07  9d0] Listener Created
    [04/27/2012 22:20:07  9d0] StartStopFiles Backup data file directory is E:\ServerFolders\Client Computer Backups
    [04/27/2012 22:20:07  9d0] CommitFile: Finishing old commit. Commit flag 1
    [04/27/2012 22:20:07  9d0] CommitFile: RenameDataFile: old=3, new=3, offset=3454627840, truncate=true
    [04/27/2012 22:20:17  9d0] The Windows Server Client Computer Backup Service encountered the following error:
    Error code: 0x20
    API name: CreateFile
    File: E:\ServerFolders\Client Computer Backups\Data.4096.3.dat
    Error: The process cannot access the file because it is being used by another process.
    [04/27/2012 22:20:17  9d0] The Windows Server Client Computer Backup Service failed at (149) of (d:\wssg_src\hsbs_colorado\backup\pc\util\diskfile.cpp).

    Allen Miller

     
  • Wednesday, 2 May, 2012 6:11 AM
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    Hi Allen, do you mean that the error occurs even after a successful backup?

    Sean Zhu

    TechNet Community Support