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Dell Mini running Win. XP freeze on Shutdown

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  • Hello,
                I have a Dell Inspiron Mini laptop in which is owned by a client of mine. She has lately complained that when she goes to shutdown the computer using a standard shutdown process, the "Windows is shutting down..." screen will hang and will not shutdown. I have received the laptop from her and confirm this issue. I have researched this issue and have been unable to find a worthy solution. The only way I am able to shutdown the computer is with a force shutdown. Though she has said once and a while the laptop would shutdown normally. Any help with this issue or suggestions would be much appreciated!

    Thanks,
    JCTech35
    Tuesday, July 07, 2009 3:39 PM

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