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Win XP Pro " You may be a victim of software counterfeiting" message

    Question

  • Greetings,

    I am running a genuine copy of Windows XP Pro that I have had for many years and just last week was hit with this message along with a PC takeover from MS. Any help would be very greatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6BKXT-M8JJ6-RPXGJ
    Windows Product Key Hash: 5nTiWPHCccmBwT7jn+WSWXJC39g=
    Windows Product ID: 55274-640-1464517-23889
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {71B0C15F-A587-47B2-8521-8B1868795F77}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71B0C15F-A587-47B2-8521-8B1868795F77}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPXGJ</PKey><PID>55274-640-1464517-23889</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-1715567821-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060105000000.000000+000</Date></BIOS><HWID>D0D6378701844E76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>A4F7D37E77DC504</Val><Hash>eIeH2NhScnWQUK3W1f0RIZk2kAE=</Hash><Pid>73931-642-2028772-57745</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, November 23, 2012 9:37 PM

Answers

All replies

  • The installed Key is a Blocked Volume License Key - not a retail or OEM Key.

    From where did you acquire this copy of XP Pro?

    Is the visible part of the Key in the report (6BKXT-M8JJ6-RPXGJ) the same as your Key?

    If that is your Key and you purchased it, then you have been lucky to have had use of it for so long - but it's classed as counterfeit. The original License owner has either surrendered the Key, or it's been discovered to have leaked to the internet and been blocked as a result, and you will need a new License and Key


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, November 23, 2012 10:04 PM
    Moderator
  • First thanks for the super fast response Noel, appreciate it. I purchased it from either NewEgg or Tiger years back and I don't seem to have the original packaging anymore. I have the product key written down.  No, (6BKXT-M8JJ6-RPXGJ) IS NOT part of my key. Do you want my key?

    Saturday, November 24, 2012 12:47 AM
  • No thanks - I have enough:)

    Use the Product Key Update Tool - http://windows.microsoft.com/en-GB/windows/help/genuine/product-key to change the Key to yours,  then reboot and  post a new MGADiag report so we can confirm that everything went OK


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 24, 2012 1:04 AM
    Moderator
  • When I run the program I get an error message that says my key is "not a valid key for this system"?  As I said, I've had this disk for years and done many reinstalls with no trouble ever until now. Could I have been hit with something that changed my key? Do you think a fresh install would solve the issue?
    Saturday, November 24, 2012 1:48 AM
  • Are you sure that your Key is for XP Pro - and not for XP Media Center?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 24, 2012 7:58 AM
    Moderator
  • Hi Noel, this is the only OS I have, not even sure what Win MC is.  The disk says: Windows XP Professional / includes service pack 2 / Version 2002 .  Now it does also say, and this is the first time I've actually noticed this:  "For distribution with a new PC only. For Product Support, contact the manufacturer of your PC." however I did purchase the disk seperately.
    Saturday, November 24, 2012 5:27 PM
  • That's normal for an OEM System builder disk - and such a disk should have a valid Key with it.

    I am surprised (assuming that the CD and Key are valid) that the PKUT didn't work - it usually does for such disks/Keys.

    All I can really suggest is that you attempt telephone activation and speak to an operator.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 24, 2012 6:32 PM
    Moderator
  • I will try that. Can I use this number? (888) 571-2048.  Thanks for your help Noel, and for getting to me so quickly. Happy Holidays mate.
    Saturday, November 24, 2012 10:45 PM
  • (I'm in the UK <g>)

    You should use the number that's in the activation Wizard, or from this list.....

    http://support.microsoft.com/kb/950929


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, November 25, 2012 9:19 AM
    Moderator