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Windows 7 build 7601 This copy of windows is not genuine.

    Question

  • I bout a PC from Tiger Direct about a year ago. Then recently 'windows 7 build 7601 This copy of windows is not genuine' appears on my screen.  PLease HELP ME!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {FC59872E-6951-478A-8939-031D03E5FE9D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FC59872E-6951-478A-8939-031D03E5FE9D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2277503262-3160693203-2584264580</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="6"/><Date>20091126000000.000000+000</Date></BIOS><HWID>0E283A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 8:26:2011 23:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAonZMNyB1xrCgRLY5LFEGh7MsAKtcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1804
      FACP   ACRSYS  FACP1804
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1804
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1804
      SSDT   DpgPmm  CpuPm

     

    Saturday, August 27, 2011 4:49 AM

Answers

  • "bsnarm" wrote in message news:184386ef-5266-44a3-a0fb-e2af1aece785...

    I bout a PC from Tiger Direct about a year ago. Then recently 'windows 7 build 7601 This copy of windows is not genuine' appears on my screen.  PLease HELP ME!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 8:26:2011 23:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc

     

     

    The Software Protection Service is not running -
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response, together with the EXACT error message you get when you attempt to start the service from the Services control panel..



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 27, 2011 10:57 AM

All replies

  • Office Details: {FC59872E-6951-478A-8939-031D03E5FE9D}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-7QJB700359-OEM-8992687-000062S-1-5-21-2277503262-3160693203-2584264580GatewaySX2840American Megatrends Inc.P01-A120091126000000.000000+0000E283A07018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT109 Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition de envío de artículos, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0001000000000000 Event Time Stamp: 8:26:2011 23:50 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc
    Saturday, August 27, 2011 7:26 AM
  • "bsnarm" wrote in message news:184386ef-5266-44a3-a0fb-e2af1aece785...

    I bout a PC from Tiger Direct about a year ago. Then recently 'windows 7 build 7601 This copy of windows is not genuine' appears on my screen.  PLease HELP ME!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 8:26:2011 23:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc

     

     

    The Software Protection Service is not running -
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response, together with the EXACT error message you get when you attempt to start the service from the Services control panel..



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 27, 2011 10:57 AM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, August 31, 2011 8:32 PM