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microsoft money 2002 password removal

    Question

  • i've been using microsft money 2002 since it came out. when i recently changed banking institutions i decided to start using a current version of quicken. i upgraded to microsoft moneyplus so that it would convert my files to a format that quicken could import. i'm having a problem turning off the password in money plus so quicken can import the files. with the password enabled, quicken asks for the password and it's not recognizing the correct password. when i click on the remove password button in the password manager of moneyplus, a pop up tells me that the password was not removed and to try again... i'm running an hp computer with quad core processor and windows 7. i'd really like to be able to preserve these files in electronic form. anybody have any suggestions?
    Tuesday, March 08, 2011 11:02 PM

All replies

  • I suspect you are asking how to remove a Live ID from your file on Money Plus Deluxe Sunset. See the first post on http://social.microsoft.com/Forums/en-US/money/thread/c2fe2b16-65cf-460a-9423-7e6464228730 and see if that helps.

     

    Tuesday, March 08, 2011 11:44 PM
    Moderator
  • thanks for responding cal. if you'd like me to continue this on the other thread let me know. the version of money 2002 that i updated to is labeled 'Microsoft Money Plus Deluxe Trial' with a version number of 17.0.120.1415 in the about microsoft money window under the help menu.

    i've disabled the network card and also removed the ethernet cable to the router and reset my computer's clock to 1/15/11. when i start money plus, it starts by asking me for my live id. i enter it with the password i've been using every day for at least the last 3 years. a reminder window pops up letting me know that the trial version expires in may. after dismissing this window money opens and i have access to my accounts. i have tried removing the live id by going through the file/password manager/remove button/confirming i want to remove my windows live id. each time a pop up saying it was not removed, please try again comes up.

    i did read through the link to the other thread you posted and i'm still at a loss. is there anything i'm missing or do you have any other ideas. thanks for your patience.

    Wednesday, March 09, 2011 12:49 AM
  • Two more things I would try in order.  Try launching the Money Plus you have installed by right-clicking the launch icon, and choose RunAs Administrator. This may be Try removal.

    Install Money Plus Deluxe Sunset, and see if you fare better with that. That may involve uninstalling your current installation first.

     

     

    Wednesday, March 09, 2011 1:11 AM
    Moderator
  • good afternoon

    i tried launching as an administrator and it behaved exactly the same, with the same result of 'password was not removed, please try again.'

    i next uninstalled the moneyplus version i was using and downloaded USMoneyDlxSunset.exe from 

    http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=60302e1e-207e-4710-ac80-d19c22e47488

    after installing that, i disconnected the internet and opened my money back up file. it had me enter my windows live id and password before i could view the files. from there the process was the same with the password not being removed through the password manager, 'please try again.'

    i'm beginning to hate that phrase, not helpful at all if you ask me.

    so, any other ideas i could try? seems ridiculous that a microsoft program could be so unhelpful. but then i remember all my blue screens of death from the 90's and sigh.

    Wednesday, March 09, 2011 6:12 PM
  • Try making a repaired version of your file with File->Repair->StandardRepair, level 2, on your *.mny file.

     

    Wednesday, March 09, 2011 6:56 PM
    Moderator
  • when i started the level 2 repair i selected the backup file i have that it can access, and gave it a destination file with a new name. i made sure that it was not read only. it asked for the password when it started the reapair and i entered it. it told me 'The utility could not reair your file. Repair a different version of your file, restore a backup file, or reinstall Money. You should also make sure your file is not saved as read only.(0x800a144e).'
    Wednesday, March 09, 2011 7:23 PM
  • the file repair does not work with backup files (*.mbf). It only works with Money files (*.mny) and copies of the Money file.

    Now you started with a Money 2002 file, right? When Money Plus converted your 2002 file, it created a copy of your 2002 file, and named the copy *.m10. I would copy that *.m10 file to other media right now in case you have a hardware failure or you accidentally overwrite it. Then you could try a File->Repair->StandardRepair, level 2 on your 2002 file even tho you are running Money 2002. If that shows no error in creating the repaired file, you could try opening that file with Plus and let it convert.

    Often in the case of converting a 2002 file to Plus, you need to go thru the Money 2004 or Money 2005 trial versions as an intermediate step. You did not show an error, but maybe going thru the process of 2002 to 2004 to Plus would give you a better result. The process is described in http://support.microsoft.com/kb/919524/en-us

    Money 2005 should itself have the ability to remove your LiveId/Passport, where as Money 2004 does not. To install one of those trial versions, you will probably have to uninstall Plus.

    If no success, I would make suitably-named loose QIF files. Save those as a fallback in case you find you cannot get into your file at some point.

    The other thing I suspect that Quicken could do its conversion as things exist now. I don't know if that would succeed or not.

     

    Wednesday, March 09, 2011 7:39 PM
    Moderator
  • Was this problem resolved?  I am having the exact same issue.  I can open my money file in both Money 2002 and Money Sunset Deluxe with the only password I've ever had, but when I try to import the same money file into Quicken it asks for a password.  I get the same error message even though it's the only password I've ever used on this file.  I too am using Money 2002.  I've got 13 years worth of data I'd like to preserve.  Please help.  Thanks.

    Monday, March 21, 2011 2:14 AM
  • Was this problem resolved?  I am having the exact same issue.  I can open my money file in both Money 2002 and Money Sunset Deluxe with the only password I've ever had, but when I try to import the same money file into Quicken it asks for a password.  I get the same error message even though it's the only password I've ever used on this file.  I too am using Money 2002.  I've got 13 years worth of data I'd like to preserve.  Please help.  Thanks.


    You should be able to give that same password to Quicken. But to do the Quicken conversion, you will have to have a new enough version of Quicken installed on the same machine with the working MoneyPlus Deluxe  Sunset install. It would be best if you opened  MoneyPlus Deluxe  Sunset  and see the file you want to convert. Close Money. You may need to know the name of the Money Plus Deluxe *.mny file, or Quicken may recognize it as the last-used  MoneyPlus Deluxe  file. You will create a new file in Quicken, and you will then tell Quicken to do the conversion.

    If that doesn't work for some reason, you could remove the password in  MoneyPlus Deluxe  Sunset , and try the conversion again.

     

     

    Monday, March 21, 2011 2:55 PM
    Moderator
  • I don't know if this makes any difference, but I'm actually running Money Plus Deluxe Trial version 17.0.120.1415, which was recommended by Quicken to convert Money files.  The Money file I opened in this Money version was from Money 2002.  It opened fine using the password I've always used for it.  I'm running Quicken 2011 Deluxe Release R8(20.1.8.6).  Quicken and Money are installed on the same pc.  I open Money and enter the password, and it opens fine in this version.  I close Money and open Quicken.  I try to import the Money file into a new Quicken file. This is when I get the pop up window that asks me for the Money File password.  I enter the same password I just entered before.  The response is incorrect password try again, just like the guy above.  I try to remove the password and it won't let me.  It wouldn't let me in Money 2002 either.  I finally followed a help link to MSN Money password reset, which resets the Windows Live password. So I reset the passord.  I opened Money again, but when I entered the new password it said that the new password was incorrect.  So I entered the old password and it opened right up.  I then closed Money and tried to import the Money file into Quicken using the new password I just created, and got the same incorrect password message I've been getting.  So I'm not even sure what password got changed at this point.  This is really frustrating.  Do you have any idea what could be happening or what I could try next?
    Tuesday, March 22, 2011 2:00 AM
  • I just performed a Repair Standard Level 2 on my money file and renamed it.  It asked me for the file's password.  I entered the one that I have been using forever.  It worked and the repair ran.  I viewed the log and it said there were no problems with the file.  So I closed Money and opened Quicken to try again using the newly repaired and renamed file.  It asked for the file's password as usual.  I entered the same password that just work not a minute ago, and I was denied once again.  Not sure if that helps your diagnosis.  Just gives me a headache.
    Tuesday, March 22, 2011 2:13 AM
  • I just performed a Repair Standard Level 2 on my money file and renamed it.  It asked me for the file's password.  I entered the one that I have been using forever.  It worked and the repair ran.  I viewed the log and it said there were no problems with the file.  So I closed Money and opened Quicken to try again using the newly repaired and renamed file.  It asked for the file's password as usual.  I entered the same password that just work not a minute ago, and I was denied once again.  Not sure if that helps your diagnosis.  Just gives me a headache.


    Disconnect from the internet, and try again.

    If that is not sufficient, try the other things listed in the first post in http://social.microsoft.com/Forums/en-US/money/thread/c2fe2b16-65cf-460a-9423-7e6464228730

    Sorry to hear you attempted to change your password, but it seemed to not have complicated things too much.

     

    Tuesday, March 22, 2011 4:24 AM
    Moderator
  • good morning

     

    i've just about given up on converting these files. i've looked many places, checked lots of forums and submitted requests to microsoft and quicken for help in resolving this issue. cal's suggestions have been as understandable and hopeful as any. however they did not work for me either.

     

    in today's world you would hope that microsoft could have come up with something better. this appears to be a problem for many others, not just me or my computer.  unfortunately, when they pulled the plug on microsoft money, it feels like they pulled the plug on their commitment to customers who trusted them with important personal information. i expect more and feel i deserve better. 

     

    hopefully in a week or 2 i will feel more optimistic and try again. for now i am resigned to having years of information in a format that may fail at any time. i'll just have to kill a tree or 2 and print this all out and hide it in a box somewhere like the good old days. good luck to everyone!

    Thursday, March 24, 2011 11:50 AM
  • Save out those QIF files. Download and keep the installation file for Money Plus Deluxe Sunset. You can use the QIF files to create a clean file in any version. The new file will lack some information-- for example, stock symbols will not come over, and you will want to re-enter them.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;178830 has information on QIF export/import.

    Alternatively, think of your periodic set of QIF export files as your backup/recovery system and otherwise continue as you have been. Good luck.

     

    Thursday, March 24, 2011 3:36 PM
    Moderator
  • It seems to have been quiet for a while... Can someone point me to a solution if a fix was discovered for this problem please? Unfortunately i'm in the same situation... Though my old msmoney still works for me, i'd like to take advantage of quicken's android app... thanks
    Saturday, February 23, 2013 3:33 PM
  • It seems to have been quiet for a while... Can someone point me to a solution if a fix was discovered for this problem please? Unfortunately i'm in the same situation... Though my old msmoney still works for me, i'd like to take advantage of quicken's android app... thanks

    See above regarding QIF export and import. Export all of your accounts to loose QIF files now while your old msmoney still works for you.

    I am interpreting that "my old msmoney still works for me" means that you can get into your Money file with the password and email cached, but you don't remember what the password or email was. If my interpretation is correct.... QIF *now* while you can still get in.

    Saturday, February 23, 2013 3:52 PM
    Moderator
  • Thanks... i remember the email address and password that gets me into msmoney and i can get into msmoney by inputting this email address and password and opting not to use the msn net password.. (but i cannot switch off the .net email/password in msmoney)...  i have tried converting these files to money sunset and can get into them using msmoney sunset and same email address and password (not the msn net password)... but when i try to import this msmoney sunset file into quicken, quicken rejects this password...  quicken also rejects my msn net password... And i cannot repair this msmoney file in msmoney sunset..

    i have exported one of my msmoney sunset accounts to qif file... but am unable to import that qif file to quicken since quicken no longer supports import of qif files for bank accounts etc... or are you suggesting i first recreate a new msmoney sunset file by individually importing each account through the qif file export which is a long process as i have many accounts! Or is there a faster method? 

    i Appreciate your assistance...

    Sunday, February 24, 2013 7:03 PM
  • Thanks... i remember the email address and password that gets me into msmoney and i can get into msmoney by inputting this email address and password and opting not to use the msn net password.. (but i cannot switch off the .net email/password in msmoney)...  i have tried converting these files to money sunset and can get into them using msmoney sunset and same email address and password (not the msn net password)... but when i try to import this msmoney sunset file into quicken, quicken rejects this password...  quicken also rejects my msn net password... And i cannot repair this msmoney file in msmoney sunset..

    i have exported one of my msmoney sunset accounts to qif file... but am unable to import that qif file to quicken since quicken no longer supports import of qif files for bank accounts etc... or are you suggesting i first recreate a new msmoney sunset file by individually importing each account through the qif file export which is a long process as i have many accounts! Or is there a faster method? 

    i Appreciate your assistance...

    OK. It's good to hear that you can get into your file with the credentials. Hold on to those QIF files in case they are needed at some point.

    While in Money Sunset, go to File-PasswordManager, and choose to remove your LiveID. That way Quicken will not have to deal with a password.

    When you say "i cannot repair this msmoney file in msmoney sunset" I am thinking that you mean that if you attempt to make a repaired version of your file with
    File->RepairMoneyFile->StandardFileRepair level 2
    that you get an error message. That is troubling, if that is the case.

    Sunday, February 24, 2013 7:44 PM
    Moderator
  • no ive tried removing the liveID but would not remove...

    also the RepairMoney File did return an error msg and it warned me not to use a read-only file... how do i know if the msmoney file is read only?

    also am i correct that it is not possible to create a QIF file for all accounts at once but have to create QIF for each account in money and then consolidate them somehow?

    Thanks again for your help.. Nick

    Monday, February 25, 2013 2:18 AM
  • 1. One way to make a file not read-only is to right-click the file in Windows Explorer. Choose Properties. Un-tick Read-only at the bottom.

    2. If you want to do the QIF export/import, first export all accounts to Loose QIF
    files, one at a time.  I would suggest this: start the name of the QIF file for the investment
    accounts with an underscore (_), and start the name of QIF files for the cash
    accounts associated with the investments with a letter.  Thus you might have
    _BrownInvestment.qif and BrownInvestmentCash.qif.  This would cause the
    investment account to be processed prior to the associated cash account.  When
    the BrownInvestment got created, you would specify that you want to track the
    cash transactions.  Then specify that the cash transactions account for
    BrownInvestment was where the BrownInvestmentCash.qif transactions get sent.

    Create a new Money file with
    File->New->NewFile. 
    Name it something like Try2013.mny.

    Click Next.

    Select (*)I don't want to use a password.
    Next.
    On page titled "Add your accounts", click "Skip account setup." if you want to wait until the QIF import to create the accounts. Alternatively you could create empty accounts at this point, and then you will have those to choose from during the QIF import.
    On page titled "Congratulations" click Finish.

    Then you could try your same import. Money should then ask about an account. Let Money create an account, and see what shows up.

    To switch back to your regular file, Click File and select your real file from the list at the bottom of the drop-down list.

    Then
    File->Import->RecoverAccounts using Ctrl+<click> to select each and all of the
    QIF files that you made. Make sure that you understand and follow this step. Then click Import.

    Money should then ask about an account as the files are processed. Let Money create an account that you will provide the name for. Since you gave the QIF files meaningful names, you should know what to name the account. Since you started the filename for any investment accounts with a '_', I expect them to come in first.





    Monday, February 25, 2013 2:33 AM
    Moderator
  • this will take time as i have a lot of accounts... but i wanted to get back and thank you for your prompt and detailed response... much appreciated!

    Thanks and hope you dont mind if i get back to you if any problem develops.. Nick

    Monday, February 25, 2013 2:53 PM