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Unable to view cases

    Question

  • Hi, I have deployed a Customer Portal to a clients server and cannot see cases. I am able to view the Customers contact & account details after logging in.

    The portal has been configured to use membership provider, Fiddler is giving a 504 message "ReadResponse() failed: The server did not return a response for this request." There is no errors in the event viewer, it seems to be a WCF issue.

    Everything is working on my dev environment pointing at the same instance of CRM.

    Anyone come across this issue? Or any suggestions on how to fix?

    Thanks in advance

    Wednesday, January 11, 2012 2:01 PM

Answers

  • Turns out that when I installed the Customer Portal on a different Org on the same server everything started to work, must have been a bad installation on my test Org.

    Everything working fine with cases, my only issue now is that the Admin Edit is showing for every user.

    • Marked as answer by iSite-BS Wednesday, January 18, 2012 2:12 PM
    Wednesday, January 18, 2012 2:12 PM