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Office Professional 2007 won't activate, invalid key. Attempting to install on Windows Vista

    Question

  • I have been running Office XP on my computer for several years, which was supplied to me by a company I used to work for.  I recently purchased Office Professional 2007, and have been unable to validate.  Here is the message: 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MWH8V-J368C-3377T
    Windows Product Key Hash: h9oxNrHitCxkYR7TvqLj0kkHIEI=
    Windows Product ID: 89578-OEM-7216212-90149
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {253D1702-60B8-430D-878D-0CE792B626F4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Professional Plus 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{253D1702-60B8-430D-878D-0CE792B626F4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3377T</PKey><PID>89578-OEM-7216212-90149</PID><PIDType>8</PIDType><SID>S-1-5-21-107169583-3681020106-1758105183</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG41RQ__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RQG4110H.86A.0015.2010.0614.1352</Version><SMBIOSVersion major="2" minor="4"/><Date>20100614000000.000000+000</Date></BIOS><HWID>E9933307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17941</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>24D2C8884DE5EC2</Val><Hash>UoyIQ2JbYihcbswnAzl4wcAdI5Q=</Hash><Pid>89409-865-2690164-65255</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-162-190149-02-1033-6000.0000-3292009
    Installation ID: 017393790522500545555914437911617333312711981443233854
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3377T
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAJJQu2T6kbrKYu0jkqnbogbAv8vRsT3Vf3CWsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   DG41RQ 
      FACP   INTEL  DG41RQ
      HPET   INTEL   DG41RQ 
      MCFG   INTEL   DG41RQ 

    Please advise.  

    Wednesday, December 15, 2010 6:37 PM

Answers

  • Hello mlinarz,

    It seems that a very common tactic of software pirates is to make counterfeit copies of Office Professional 2007 with reasonably "good" fakes of the retail package and the discs, but the dead giveaway is that the purported Office Professional 2007 discs actually install Office Professional Plus 2007.

    I would strongly encourage you to return the product to the seller for a full refund, if that's possible.

    Thursday, December 16, 2010 5:53 AM

All replies

  • "mlinarz" wrote in message news:2ab9fe27-5822-4fad-8ba9-fb7f659df102...

    I have been running Office XP on my computer for several years, which was supplied to me by a company I used to work for.  I recently purchased Office Professional 2007, and have been unable to validate.  Here is the message: 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MWH8V-J368C-3377T
    Windows Product Key Hash: h9oxNrHitCxkYR7TvqLj0kkHIEI=
    Windows Product ID: 89578-OEM-7216212-90149
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Professional Plus 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Please advise.  

    Your installation of Office XP Pro with FrontPage is non-genuine.
    It is a version of Office which was widely pirated as soon as it was released, and the Key has been blocked by MS for many years.
    This version of Office was designed only for bulk sales to organisations for use on their own machines. If you bought it in good faith, you were sold a counterfeit.
    If you are a member of an organisation which is entitled to use such software, then you should contact your System Administrator for assistance.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, December 15, 2010 7:23 PM
  • Thanks.  However, now that I have installed a legit copy of Office Pro 2007, how do I get it to activate and ignore the old blocked copy of xp? 
    Wednesday, December 15, 2010 7:53 PM
  • "mlinarz" wrote in message news:e291883c-0d02-4839-a908-cfeabc61114a...
    Thanks.  However, now that I have installed a legit copy of Office Pro 2007, how do I get it to activate and ignore the old blocked copy of xp? 

    Uninstall the non-genuine OXP, then activate the Office Pro with your Key

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, December 15, 2010 8:55 PM
  • OK, I unstalled the XP Front Page, see no other old non-genuine OXP's in programs, still won't activate as genuine.  I re-ran the diagnostic tool, and it came back with some changes.  Please advise:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MWH8V-J368C-3377T
    Windows Product Key Hash: h9oxNrHitCxkYR7TvqLj0kkHIEI=
    Windows Product ID: 89578-OEM-7216212-90149
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {253D1702-60B8-430D-878D-0CE792B626F4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Plus 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{253D1702-60B8-430D-878D-0CE792B626F4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3377T</PKey><PID>89578-OEM-7216212-90149</PID><PIDType>8</PIDType><SID>S-1-5-21-107169583-3681020106-1758105183</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG41RQ__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RQG4110H.86A.0015.2010.0614.1352</Version><SMBIOSVersion major="2" minor="4"/><Date>20100614000000.000000+000</Date></BIOS><HWID>E9933307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>24D2C8884DE5EC2</Val><Hash>UoyIQ2JbYihcbswnAzl4wcAdI5Q=</Hash><Pid>89409-865-2690164-65344</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-162-190149-02-1033-6000.0000-3292009
    Installation ID: 017393790522500545555914437911617333312711981443233854
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3377T
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAJJQu2T6kbrKYu0jkqnbogbAv8vRsT3Vf3CWsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   DG41RQ 
      FACP   INTEL  DG41RQ
      HPET   INTEL   DG41RQ 
      MCFG   INTEL   DG41RQ 

     

    Wednesday, December 15, 2010 9:07 PM
  • Hello mlinarz,

    Here is a snippet of your msot recent mgadiag report:

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Plus 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Your installation of Office is reporting as Office Professional Plus 2007, which is normally an edition of Office available thru Volume Licensing and available for individual purchase by employees or associates of organizations only when made available thru an organization's use of certain Volume Licensing programs.

    From what you posted, I get the impression that your purchase was not along those line, rather, that you purchased this thinking it was a regular retail license for Office Professional 2007 that would be sold to regular consumers.

    If so, then it's very likely that you inadvertently purchased nongenuine and/or counterfeit materials.  Please visit this page to view some of the characteristics of genuine Microsoft materials for Office:  http://www.microsoft.com/howtotell/product.aspx?pID=268a9e75-46a3-4ea1-acc4-cfea26e5ea70&cID=fab9617a-57ff-4789-9397-6dac071b19b0&method=retail&displaylang=en

    If you think the product may not be genuine, it's best to return it as soon as possible to the place of purchase for a full refund.

    Wednesday, December 15, 2010 11:30 PM
  • Thanks Dan, I really appreciate the help.  The box that the product came in says "Office Professional 2007".  The CD's (2 of them) one for the Office Suite and the other for Business contact Manager, had the appropriate seals and holograms.  When I look online at ordering Office Professional Plus, they all designate that on the front of the box.  I do see where the snippet of the mgadiag report says plus, but I'm not connecting the dots. 

    Any help? 

    Dave

    Thursday, December 16, 2010 12:21 AM
  • Hello mlinarz,

    It seems that a very common tactic of software pirates is to make counterfeit copies of Office Professional 2007 with reasonably "good" fakes of the retail package and the discs, but the dead giveaway is that the purported Office Professional 2007 discs actually install Office Professional Plus 2007.

    I would strongly encourage you to return the product to the seller for a full refund, if that's possible.

    Thursday, December 16, 2010 5:53 AM