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Windows XP activation error message 45090

    Question

  • I ran the diagnostics and the result is below.  This is the same disk that came with the computer that Dell sent me that I have used previously.  Why am I now having this problem?  The letters/numbers shown are not the product key for this computer from the sticker on the bottom.  I do not understand what is going on.



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2VQJC-DBRGM-CTW7D
    Windows Product Key Hash: 4v7tjQW4iNM7haWZ269SE2P0rMQ=
    Windows Product ID: 76487-OEM-2280961-22717
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.med
    ID: {63A3C555-D535-411F-823D-12B36D4CCB44}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: N/A, hr = 0x80004005
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{63A3C555-D535-411F-823D-12B36D4CCB44}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CTW7D</PKey><PID>76487-OEM-2280961-22717</PID><PIDType>3</PIDType><SID>S-1-5-21-1078081533-1580818891-839522115</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>ME051                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20061107000000.000000+000</Date></BIOS><HWID>172E341701840073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 4001:Dell Inc|4001:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, December 15, 2009 3:36 AM

Answers

  • Hello Gayle Z,

    You can correct the problem by using one of these two methods:

    1.  Change the installed product key from what it is to the one on the Certificate of Authenticity (CoA) on the bottom of the computer.  Note that this will only work if the CoA has Media Center Edition printed on it.  Use this utility to make the change:  http://go.microsoft.com/fwlink/?linkid=45668


    2.  Use the Dell-supplied recovery/restore/reinstallation solution to put back the original installation of Windows on the computer.  This could be in the form of a reinstallation disc, a recovery partition, or a combination.  Please visit the Dell support pages for you model of Dell to get specific instructions on how to do this.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, December 15, 2009 5:21 PM