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Cannot edit records in CRM 2013 outlook client

    Question

  • All of the records for the outlook client show fine, but I am unable to edit any of them. In the CRM 2011 version when an account record for instance was clicked, it would open in a new window and allow editing. In CRM 2013 no new window opens and no editing can be done on the display screen.

    Thursday, January 09, 2014 12:11 AM

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