none
Windows 7 build 7600 not genuine. key good but won't validate

    Question

  •  

    It worked for a while then all of a sudden it's not genuine.  Any help would be appriciated

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-746367706-2168123393-3236398231</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0020006

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0xc0020006

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Tuesday, April 26, 2011 1:08 AM

Answers

  • "drey32" wrote in message news:e9cbc6ab-aaf1-400a-aa38-99a80652e8aa...

    yes it's always has the non genuine.  I did connect to a live person but it didn't work. 

    I do wonder if there's a hard drive issue.  i had a bunch of problems getting windows to start, Which caused a few reinstalls.  1 time when the start up repair was running,  it checked and fixed errors on the hard drive.


    Download the HD manufacturer's disk test utility from their website, create the CD, and then boot from it - run the Quick test first, and see if that passes. If not then I advise pulling the data off to external storage before attempting the long test, as it can cause the drive to fail completely if it's 'on the brink'. You may be offered the chance to attempt a repair after the long test (depending on manufacturer) - again, back up first.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 6:55 AM

All replies

  • "drey32" wrote in message news:41f071a4-256a-4040-b983-09d5dcc7d81c...

     

    It worked for a while then all of a sudden it's not genuine.  Any help would be appriciated

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0020006

     


    It looks like your Licensing Store has become corrupted.
     
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
        
        Run MGADiag again, and post the report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 26, 2011 8:39 AM
  •  

    still not genuine but it did give me more options.  other ways to validate,  re-enter code. tried to re-enter key but didn't work

     

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-746367706-2168123393-3236398231</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0020006

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0xc0020006

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Tuesday, April 26, 2011 2:29 PM
  • "drey32" wrote in message news:9bfc6fef-cfa9-4e96-9b1f-b130ad65c6a7...

     

    still not genuine but it did give me more options.  other ways to validate,  re-enter code. tried to re-enter key but didn't work

     

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

     


    Interesting - there's no significant difference between the two reports to suggest a way forward.
    Perhaps attempting Validation would bring something to light?
    Please try manual Validation - go to www.microsoft.com/genuine/validate and see what happens.
    If it fails, you should be directed to the Diagnostics page  (www.microsoft.com/genuine/diag) see what it has to say, and follow the advice on what to do. once complete, try validating again.
    run a new MGADiag report, and post your results.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 26, 2011 5:00 PM
  • This is what i get from the validation website.  Phone validation didn't work either.

    Activate Windows.

    Windows validation detected and repaired an activation exploit (used to prevent Windows Vista built-in licensing from operating properly). You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows Vista. Not to worry, we can help you with that.

    This is the diagnostic website.

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled

     

    and the new MGADiag

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CC54CCC4-7F6B-4D04-BAC8-E4FEB649AF31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-746367706-2168123393-3236398231</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0020006

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0xc0020006

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Tuesday, April 26, 2011 9:14 PM
  • "drey32" wrote in message news:1315af3d-d745-438b-a97f-23bdb80464a0...

    This is what i get from the validation website.  Phone validation didn't work either.

    Activate Windows.

    Windows validation detected and repaired an activation exploit (used to prevent Windows Vista built-in licensing from operating properly). You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows Vista. Not to worry, we can help you with that.

    This is the diagnostic website.

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled

     

    and the new MGADiag

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

     


    Odd!
    That message was NOT one I was expecting.
    I can see no signs that there was any Activation Exploit installed or present in the installation, and the MGADiag is identical to the first one you posted. There is no sign of the machine having been through a validation process at all.
     
     
    Hopefully Darin will have some idea what's going on - I certainly don't!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 26, 2011 9:58 PM
  • Thank you for trying.
    Tuesday, April 26, 2011 11:27 PM
  • Apparently, the Validation site detected something the Diag didn't. This is unusual but it makes sense that it could happen. It is odd, however, that it mis-identifies your Windows as "Vista" instead of Windows 7.

    You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows Vista. Not to worry, we can help you with that.



    drey32, what happens when you attempt to Activate as the message instructs?

    Darin MS
    Wednesday, April 27, 2011 8:14 PM
  • Nothing Happens.  It gave me ways to validate and I even tried the phone validation and it didn't go through. 

     

    They gave me another number to try for tech support I think. I'll try that next.  Or are you the guys i'd be calling? lol 

    Any chance they'll give me a new product key?  If so would that even fix the problem?

    Any other suggestions?  Thank you for your help.

    I could live with having to reinstall windows to get this fixed.  I've had to do it a few times due to windows start up issues.  could that have something to do with this?  it was still genuine after the last install.  Didn't take effect for a while.
    Thursday, April 28, 2011 2:10 AM
  • Hi drey32,

    I just want to confirm I understand the issue completely.

    Currently, when you turn on the computer, Windows is showing a Non-Genuine message?

    Or does the issue only occur when you attempt online validation (i.e when you go to http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en and click the Validate Windows button)?

     

      Also, would you try Activation (by phone) again, but this time don't enter (or say) anything to the automatic phone prompt. This will force it to transfer you to a Live Activation Rep. My hope is the Live Person will be able to complete the Activation.

     

      As for the Tech Support number, you would be connected to someone in the same overall department as me except that person will specialize in Phone based support where I am mostly forum based. The Pros and Cons to calling Phone Support are that it is Real Time (meaning you don't have to wait for a reply) and they can do some things I can't (due to the limitations of the Forum). On the downside, Phone Support will most likely charge for the support (I am unsure of this as the policies seem to have changed).

     

      Lastly, as to a Reinstall, I hate to suggest that, but since you aren't too opposed to reinstalling, it may be your quickest fix. The only scenario where reinstalling wouldn't fix the issue is if the issue is being caused by a Hardware problem (which seems unlikely, but possible) or if the problem is with the Product Key (however I have check your Product Key and it shows as perfectly fine).

     

    Thank you,

     


    Darin MS

    Thursday, April 28, 2011 10:40 PM
  • yes it's always has the non genuine.  I did connect to a live person but it didn't work. 

    I do wonder if there's a hard drive issue.  i had a bunch of problems getting windows to start, Which caused a few reinstalls.  1 time when the start up repair was running,  it checked and fixed errors on the hard drive.

    Friday, April 29, 2011 3:18 AM
  • "drey32" wrote in message news:e9cbc6ab-aaf1-400a-aa38-99a80652e8aa...

    yes it's always has the non genuine.  I did connect to a live person but it didn't work. 

    I do wonder if there's a hard drive issue.  i had a bunch of problems getting windows to start, Which caused a few reinstalls.  1 time when the start up repair was running,  it checked and fixed errors on the hard drive.


    Download the HD manufacturer's disk test utility from their website, create the CD, and then boot from it - run the Quick test first, and see if that passes. If not then I advise pulling the data off to external storage before attempting the long test, as it can cause the drive to fail completely if it's 'on the brink'. You may be offered the chance to attempt a repair after the long test (depending on manufacturer) - again, back up first.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 6:55 AM
  • I ran the hard drive tests.  they came out ok.  I reinstalled windows and it appears to working fine now.  All validated
    Sunday, May 01, 2011 8:41 PM
  • "drey32" wrote in message news:36c77b32-32f4-45ac-b509-f719f7c49fdc...
    I ran the hard drive tests.  they came out ok.  I reinstalled windows and it appears to working fine now.  All validated

    Well, at least it saved the expense of buying a new hard drive :)
    Please run and post a new MGADiag report so we can check everything's really OK.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 01, 2011 8:49 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-1786525618-125910798-1065741367</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-029-031772-02-1033-7600.0000-1212011
    Installation ID: 009050520761848725863126199146611761937435933613157486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9VQWY
    License Status: Initial grace period
    Time remaining: 42960 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/1/2011 7:53:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GHsXy5aHu50wkLGgJYIhYjUovPQTWI9sk/+0MpddlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Sunday, May 01, 2011 11:53 PM
  • Went to validation site to make sure here's  another MGADiag after that. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-1786525618-125910798-1065741367</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-029-031772-02-1033-7600.0000-1212011
    Installation ID: 009050520761848725863126199146611761937435933613157486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9VQWY
    License Status: Initial grace period
    Time remaining: 42960 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/1/2011 7:53:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GHsXy5aHu50wkLGgJYIhYjUovPQTWI9sk/+0MpddlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Sunday, May 01, 2011 11:58 PM
  • Now click Start and type 'activate'.  The file mismatches often accompany a copy that needs to be activated and your report shows that you are in the grace period.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, May 02, 2011 12:03 AM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C7AF3DED-1E7D-4FB7-9FEC-77AF5F518791}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VQWY</PKey><PID>00359-OEM-8702902-31772</PID><PIDType>3</PIDType><SID>S-1-5-21-1786525618-125910798-1065741367</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>62BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-029-031772-02-1033-7600.0000-1212011
    Installation ID: 009050520761848725863126199146611761937435933613157486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9VQWY
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/1/2011 10:01:38 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GHsXy5aHu50wkLGgJYIhYjUovPQTWI9sk/+0MpddlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7583MS  A7583100
      FACP   7583MS  A7583100
      HPET   7583MS  OEMHPET
      MCFG   7583MS  OEMMCFG
      OEMB   7583MS  A7583100
      SSDT   DpgPmm  CpuPm

     

    Monday, May 02, 2011 2:02 AM
  • "drey32" wrote in message news:2e0ff50d-f652-4ad6-aebc-d08f7331a1e2...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JPT8K-PBX33-9VQWY
    Windows Product Key Hash: E9H9Mz9Kn7yWrsQXTxfibgJTsWc=
    Windows Product ID: 00359-OEM-8702902-31772
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

     

     


    You need to validate the system still - www.microsoft.com/genuine/validate
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 02, 2011 5:44 AM
  • "Cbarnhorst" wrote in message news:8a55f5e7-edc9-4d9b-94a6-a6147d681c47...
    Now click Start and type 'activate'.  The file mismatches often accompany a copy that needs to be activated and your report shows that you are in the grace period.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Colin -
    The mismatches present here merely indicate that the OP hasn't yet installed the WAT Update - KB971033 - not that the system isn't activate (although in this case is hasn't yet been activated, either)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 02, 2011 5:46 AM