locked
Cannot Install Fix-It Center

    Question

  • When I try to install Fix-It Center, I get a prompt that says "Cannot download troubleshooters - check internet connection" but there is nothing wrong with my internet connection ... I even tried turning off my firewall, but it doesn't help. What can I do? Thanks in advance!
    Monday, May 30, 2011 3:49 PM

All replies

  • Dear Customer,

         Thank you for your interest in Microsoft Fix it Center (beta).  I'm sorry to hear that. To help you solve your issue, we need find the root cause. Could you please provide me your Fix it Center tool install or update event log informations? If so, please refer as following

                1. Control panel -> Administrative Tools -> Open Event Viewer

                2. Event Viewer -> Windows Logs -> Applications

        After you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to me.  Looking forwarding to your reply. Thanks. 


    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Alex

    Tuesday, May 31, 2011 2:31 AM