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Dashboard not starting..;

    Question

  • Dashboard is not starting.. i get the greenscreen and then nothing happend.

    From the event viewer i have this error message :

    Log Name:      Application
    Source:        Application Error
    Date:          23/09/2010 16:51:53
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BIGNAS
    Description:
    Faulting application name: Dashboard.exe, version: 6.1.7657.0, time stamp: 0x4c3fcbc8
    Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0
    Exception code: 0xe0434352
    Fault offset: 0x000000000000aa7d
    Faulting process id: 0xf30
    Faulting application start time: 0x01cb5b2edb2f039e
    Faulting application path: C:\Program Files\Windows Server\Bin\Dashboard.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 19f20f7f-c722-11df-895d-001d60d6df90
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-09-23T14:51:53.000000000Z" />
        <EventRecordID>741</EventRecordID>
        <Channel>Application</Channel>
        <Computer>BIGNAS</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Dashboard.exe</Data>
        <Data>6.1.7657.0</Data>
        <Data>4c3fcbc8</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.1.7600.16385</Data>
        <Data>4a5bdfe0</Data>
        <Data>e0434352</Data>
        <Data>000000000000aa7d</Data>
        <Data>f30</Data>
        <Data>01cb5b2edb2f039e</Data>
        <Data>C:\Program Files\Windows Server\Bin\Dashboard.exe</Data>
        <Data>C:\Windows\system32\KERNELBASE.dll</Data>
        <Data>19f20f7f-c722-11df-895d-001d60d6df90</Data>
      </EventData>
    </Event>

    and this one :

    Log Name:      Application
    Source:        .NET Runtime
    Date:          23/09/2010 16:55:36
    Event ID:      1026
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BIGNAS
    Description:
    Application: Dashboard.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.TypeInitializationException
    Stack:
       at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory.SetupConnector[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderConnector`1<System.__Canon>)
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertAgentProviderClient.BuildConnector()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InitializeConnector()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.AlertManager..ctor(Boolean, System.Threading.SynchronizationContext)
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.NetworkAlertManager..ctor(Boolean, System.Threading.SynchronizationContext)
       at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.InitHealthStatus()
       at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.Initialize()
       at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar.AddStandardContent()
       at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar..ctor()
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateSubtabBar()
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateTabControl(System.Object, System.ComponentModel.IComponent)
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.RenderContent(System.Object)
       at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name=".NET Runtime" />
        <EventID Qualifiers="0">1026</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-09-23T14:55:36.000000000Z" />
        <EventRecordID>743</EventRecordID>
        <Channel>Application</Channel>
        <Computer>BIGNAS</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Application: Dashboard.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.TypeInitializationException
    Stack:
       at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory.SetupConnector[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderConnector`1&lt;System.__Canon&gt;)
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertAgentProviderClient.BuildConnector()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InitializeConnector()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor()
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.AlertManager..ctor(Boolean, System.Threading.SynchronizationContext)
       at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.NetworkAlertManager..ctor(Boolean, System.Threading.SynchronizationContext)
       at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.InitHealthStatus()
       at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.Initialize()
       at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar.AddStandardContent()
       at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar..ctor()
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateSubtabBar()
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateTabControl(System.Object, System.ComponentModel.IComponent)
       at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.RenderContent(System.Object)
       at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()
    </Data>
      </EventData>
    </Event>

     

    Any ideas ?

    Wednesday, September 22, 2010 2:56 PM

Answers

All replies

  • Have you submitted a bug on Connect?
    I'm not on the WHS team, I just post a lot. :)
    Wednesday, September 22, 2010 5:13 PM
    Moderator
  • Did you find any solution to this problem? I seem to have exactly the same issue.
    Wednesday, October 06, 2010 10:27 PM
  • I had this issue once and rebooted Vail and it never happened again. I didn't file a bug because I couldn't reproduce it, figured that with all the beta testing, pushing all the buttons, I just needed the reboot.

    --
    Don
    Thursday, October 07, 2010 12:05 AM
  • Rebooting the server does not help in my case. Wanted to add another disk, but without the dasboard...

    Thursday, October 07, 2010 8:11 PM
  • Rebooting the server does not help in my case. Wanted to add another disk, but without the dasboard...

    And have you submitted a bug on Connect?
    I'm not on the WHS team, I just post a lot. :)
    Friday, October 08, 2010 12:04 AM
    Moderator
  • Yes I did, but I realized the server had other issues. The logs were full of othere errors as well, so I decided to re-install the server. After which I got a new problem...
    Monday, October 25, 2010 9:55 AM
  • I am having the same problem so I rebuilt my server. As a fresh clean server the Dashboard works fine. Then I installed the 50 or so updates and now the Dashboard won't start.

    Saturday, October 30, 2010 4:17 PM
  • I had the same error. Looking into the "C:\ProgramData\Microsoft\Windows Server\Logs\dashboard.log" showed additional information:

    [3516] 110112.105916.8815: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]

    [3516] 110112.105917.1934: WssgCertMgmt: Collection Empty

    [3516] 110112.105917.1934: Sku: Valid machine certificate is not found.

    [3516] 110112.105917.2090: Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception.

    [3516] 110112.105917.4274: Dashboard.Forms: System.TypeInitializationException: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception. ---> Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderException: Machine certificate is not found.

    I checked machine certificates (mmc - Certificates snap-in - Computer account - Personal) there were two of them VAIL and VAIL-CA (VAIL is my server name). Certificates had valid dates, but no root trust. I copied the VAIL_CA certificate and pasted into the Trusted Root Certification Authorities. Certificates got trust, Dashboard successfully started and after server restart everything was back to normal.

    • Proposed as answer by Anim8ED Thursday, January 20, 2011 12:40 AM
    Wednesday, January 12, 2011 9:05 AM
  • I am having a similar problem but still not able to get the Dashboard to load.

     

    Faulting application name: Dashboard.exe, version: 6.1.7657.0, time stamp: 0x4c3fcbc8

    Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

    Exception code: 0xe0434352

    Fault offset: 0x000000000000aa7d

    Faulting process id: 0xd38

    Faulting application start time: 0x01cbb438369240b4

    Faulting application path: C:\Program Files\Windows Server\Bin\Dashboard.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: 7bb3db30-202b-11e0-b336-0014d110e62d

    Also this is another error that I am getting.

     

    Application: Dashboard.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.TypeInitializationException

    Stack:

    at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory.SetupConnector[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderConnector`1<System.__Canon>)

    at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertAgentProviderClient.BuildConnector()

    at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InitializeConnector()

    at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.Internal.AlertProviderClientBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor()

    at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.AlertManager..ctor(Boolean, System.Threading.SynchronizationContext)

    at Microsoft.WindowsServerSolutions.NetworkHealth.AlertFramework.NetworkAlertManager..ctor(Boolean, System.Threading.SynchronizationContext)

    at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.InitHealthStatus()

    at Microsoft.WindowsServerSolutions.Console.Controls.SubtabBar.AlertButton.Initialize()

    at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar.AddStandardContent()

    at Microsoft.WindowsServerSolutions.Controls.Subtab.SubtabBar..ctor()

    at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateSubtabBar()

    at Microsoft.WindowsServerSolutions.Dashboard.Forms.Content.TabControlFactory.CreateTabControl(System.Object, System.ComponentModel.IComponent)

    at Microsoft.WindowsServerSolutions.Dashboard.Forms.MainForm.RenderContent(System.Object)

    at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()

    I think it has something to do with the certificates.Is there anyone out there that can help me???????????

    I

    Friday, January 14, 2011 10:42 PM
  •  

    Hello,

     I am also unable to bring up dashboard. I would love to manage the home media server through the dashboard. If someone has found the solution to this please post.

    Faulting application name: Dashboard.exe, version: 6.1.7657.0, time stamp: 0x4c3fcbc8
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17105, time stamp: 0x4ca464bb
    Exception code: 0xe0434352
    Fault offset: 0x000000000000bd6d
    Faulting process id: 0xd24
    Faulting application start time: 0x01cbb75a83ff744c
    Faulting application path: C:\Program Files\Windows Server\Bin\Dashboard.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: ce0c9560-234d-11e0-a0c9-00151731b5f9

     

    Thank you !
    Harsh-

    Wednesday, January 19, 2011 5:49 AM
  • I had the same error. Looking into the "C:\ProgramData\Microsoft\Windows Server\Logs\dashboard.log" showed additional information:

    [3516] 110112.105916.8815: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]

    [3516] 110112.105917.1934: WssgCertMgmt: Collection Empty

    [3516] 110112.105917.1934: Sku: Valid machine certificate is not found.

    [3516] 110112.105917.2090: Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception.

    [3516] 110112.105917.4274: Dashboard.Forms: System.TypeInitializationException: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception. ---> Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderException: Machine certificate is not found.

    I checked machine certificates (mmc - Certificates snap-in - Computer account - Personal) there were two of them VAIL and VAIL-CA (VAIL is my server name). Certificates had valid dates, but no root trust. I copied the VAIL_CA certificate and pasted into the Trusted Root Certification Authorities. Certificates got trust, Dashboard successfully started and after server restart everything was back to normal.

     

     

    Worked Great! Thanks for the info!

    Thursday, January 20, 2011 12:40 AM
  • I just used this solution and it worked, also!

    Thanks for the info!

    Friday, February 25, 2011 5:56 PM
  • I had the same error. Looking into the "C:\ProgramData\Microsoft\Windows Server\Logs\dashboard.log" showed additional information:

    [3516] 110112.105916.8815: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]

    [3516] 110112.105917.1934: WssgCertMgmt: Collection Empty

    [3516] 110112.105917.1934: Sku: Valid machine certificate is not found.

    [3516] 110112.105917.2090: Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception.

    [3516] 110112.105917.4274: Dashboard.Forms: System.TypeInitializationException: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception. ---> Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderException: Machine certificate is not found.

    I checked machine certificates (mmc - Certificates snap-in - Computer account - Personal) there were two of them VAIL and VAIL-CA (VAIL is my server name). Certificates had valid dates, but no root trust. I copied the VAIL_CA certificate and pasted into the Trusted Root Certification Authorities. Certificates got trust, Dashboard successfully started and after server restart everything was back to normal.

     

     

    Worked Great! Thanks for the info!

    i dont understand how to use this solution.

    Can you explain step by step what should I do?


    Friday, April 08, 2011 10:42 PM
  • RC or RTM version?
     
     

    I had the same error. Looking into the "C:\ProgramData\Microsoft\Windows Server\Logs\dashboard.log" showed additional information:

    [3516] 110112.105916.8815: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]

    [3516] 110112.105917.1934: WssgCertMgmt: Collection Empty

    [3516] 110112.105917.1934: Sku: Valid machine certificate is not found.

    [3516] 110112.105917.2090: Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception.

    [3516] 110112.105917.4274: Dashboard.Forms: System.TypeInitializationException: The type initializer for 'Microsoft.WindowsServerSolutions.Common.ProviderFramework.ConnectorFactory' threw an exception. ---> Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderException: Machine certificate is not found.

    I checked machine certificates (mmc - Certificates snap-in - Computer account - Personal) there were two of them VAIL and VAIL-CA (VAIL is my server name). Certificates had valid dates, but no root trust. I copied the VAIL_CA certificate and pasted into the Trusted Root Certification Authorities. Certificates got trust, Dashboard successfully started and after server restart everything was back to normal.

     

     

    Worked Great! Thanks for the info!

    i dont understand how to use this solution.

    Can you explain step by step what should I do?



    Have a nice day!
    Friday, April 08, 2011 11:44 PM
  • Hello,

    Have this issue get resolved on your machine?

    It will be great if you can log a connect bug so we can invetigate and help similar cases in the community.

     

    Thanks,

     

    Ning


    This post is "AS IS" and confers no rights. Ning Kuang[MSFT] Windows HSBS Program Manager
    Tuesday, April 26, 2011 8:45 AM
    Owner
  • Try this:

    1. Remote Desktop to the home server.

    2. Control Panel - Administrative Tools - Certification Authority.

    3. Right click the SERVERNAME-CA. All Tasks - Renew CA Certificate.

    4. Right click the SERVERNAME-CA. All Tasks - Start Service.

    5. Open Dashboard after reboot the server.

    Friday, May 13, 2011 5:38 PM
  • bg4cip, THANK YOU!

    That solved my problem with StorageService.exe faulting (which pretty much hoses everything).  Turns out that my machine rebooted after a CMOS clear, and thus the date/time was borked. This "expired" the CA.

     

    ATTN Microsoft... don't expire a certificate if the system time is _BEFORE_ the certificate was even issued. That's silly.

    Sunday, May 22, 2011 3:50 AM
  • On Sun, 22 May 2011 03:50:07 +0000, Marc Brooks wrote:

    ATTN Microsoft... don't expire a certificate if the system time is BEFORE the certificate was even issued. That's silly.

    That doesn't expire the certificate. A certificate has a Valid From and a
    Valid To value. If the time on your computer is outside of that period,
    then the certificate is considered to be non-valid. That is simply the
    standard way that X.509 certificates work and is not a Microsoft invention
    it is how the RFC is written. Microsoft is simply following standards which
    is the correct thing for them to be doing.


    Paul Adare
    MVP - Identity Lifecycle Manager
    http://www.identit.ca
    Never trust a computer you can't lift.  -- Stan Masor

    Sunday, May 22, 2011 8:32 AM