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Windows 7 - You may be a victim of software counterfeiting.

    Question

  • After applying some Windows updates & rebooting; I now get the "You may be a victim of software counterfeiting." message.  That's incorrect since the Win7Pro SP1 is still on the OEM laptop from Dell.  How can I fix this?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {14EEB448-EE22-40C3-B130-AA9DD3B665CD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\DarrellS\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{14EEB448-EE22-40C3-B130-AA9DD3B665CD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-614738853-1890400000-950718042</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6500                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="4"/><Date>20090917000000.000000+000</Date></BIOS><HWID>D6D73B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>356867A908F6DB2</Val><Hash>dtfiv9zQB6nY7FGt9AK3L/N8DIM=</Hash><Pid>89445-OEM-6472943-83172</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7600.0000-3302009
    Installation ID: 019340667405847094893745881442142956679760289251010670
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/9/2013 1:59:52 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:27:2012 22:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAQABAAIAAQABAAAABAABAAEA6GGmdZnqFGFmL342ypD+lmDbG74YVG5oVg9Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M09    
      FACP DELL   M09    
      HPET DELL   M09    
      MCFG DELL   M09    
      ____ DELL   M09    
      ASF! DELL   M09    
      TCPA
      SLIC DELL   M09    
      SSDT PmRef CpuPm

    Wednesday, January 09, 2013 8:09 PM

Answers

All replies

  • I did download & run the WindowsActivationUpdate.exe; but that did not work.  It ended with this error message: "Update installation failed. Error information - 0x80070002". 
    Wednesday, January 09, 2013 8:23 PM
  • What happens if you validate at www.microsoft.com/genuine/validate ?

    There are no obvious errors in your report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of it contractors.

    Wednesday, January 09, 2013 8:27 PM
    Moderator
  • That is the site where I downloaded the WindowsActivationUpdate.exe from.  It wants that to complete before it allows me to click the "Continue" button at http://www.microsoft.com/genuine/validate.
    Wednesday, January 09, 2013 8:52 PM
  • Perhaps the WindowsActivationUpdate.exe did what it is supposed to do, but it gave the error due to some anomaly.  I'll try the old 'reboot' to see if that helps.
    Wednesday, January 09, 2013 8:54 PM
  • After rebooting, the "Windows 7 Build 7601 This copy of windows is not genuine" is no longer in the lower right corner; and no pop-up "You may be a victim of software counterfeiting" message.  The Diagnostics report that I posted was after running the WindowsActivationUpdate.exe from the http://www.microsoft.com/genuine/validate site.  So, it must've fixed it; but gave a false error message.  When I go there now, it still states that I need to download the Windows Validation Components...  Not sure if I need to bother at this point.
    Wednesday, January 09, 2013 9:22 PM
  • Use Internet Explorer, rather than Chrome - see if that completes properly.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of it contractors.

    Wednesday, January 09, 2013 9:50 PM
    Moderator
  • That took care of it. Thanks!
    Wednesday, January 09, 2013 10:10 PM
  • No problem - FireFox has similar problems coping with the ActiveX component of validation.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of it contractors.

    Wednesday, January 09, 2013 10:11 PM
    Moderator
  • same happened to me
    Sunday, September 29, 2013 10:07 AM