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Windows has "unactivated" itself

    Question

  • Odd one...
    Vista (home premium, purchased a month or so ago) has just popped up saying "You've a day left to validate!)

    Bit of searching on these forums shows that it's Nvidias SATA drivers update doing this. (nForce2 motherboard here)
    However, the easy fix previously suggested "validate windows on the geniune advantage site then try again" doesnt work, and I've a day left.

    I can't phone to activate - I'm disabled, and no, noone else is doing it for me.
    Bit stuck as to what to do really?
    MS, frankly this is a bit over the top - surely you'd have some sort of system in place to check that drivers have changed rather than hardware? Or is this a driver problem in the first place?

    Help greatly appreciated :D
    Wednesday, March 21, 2007 8:30 PM

Answers

  • I thought you'd say that.
    Believe it or not, suggesting that is actually against the law (telecommunications act)

    Nor am I at home (or anyone else) during MS's "opening hours" with which to speak to such a representative.

    Next clue before I resort to using an OEM version of XP not intended for this computer?
    EDIT

    Job done, phoned the callcenter and got it sorted eventually. Its a good thing they start early.
    Just please bear in mind the above legalities.
    Thursday, March 22, 2007 7:35 AM

All replies

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-6GMXK-Y4WHR-3RGC7
    Windows Product Key Hash: jrNDu0pYORoJKFFJlmd19AQ9gCk=
    Windows Product ID: 89578-OEM-7304106-79413
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: d882205d-b475-4f27-a379-80793c08f7b3
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~2\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d882205d-b475-4f27-a379-80793c08f7b3</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-3RGC7</PKey><PID>89578-OEM-7304106-79413</PID><PIDType>3</PIDType><SID>S-1-5-21-935026298-710025627-2464993277</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20041123000000.000000+000</Date></BIOS><HWID>3F323507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    Wednesday, March 21, 2007 8:33 PM
  • Unfortunately, phone activation is the only way to resolve this issue that I know of.  If you can find someone to do it for you... they can start by typing "slui 4" in the search field in the Start Menu and pressing Enter.  Then they'll have to go through the voice prompts and talk with a customer service representative when given the chance to explain the situation.
    Thursday, March 22, 2007 1:13 AM
  • I thought you'd say that.
    Believe it or not, suggesting that is actually against the law (telecommunications act)

    Nor am I at home (or anyone else) during MS's "opening hours" with which to speak to such a representative.

    Next clue before I resort to using an OEM version of XP not intended for this computer?
    EDIT

    Job done, phoned the callcenter and got it sorted eventually. Its a good thing they start early.
    Just please bear in mind the above legalities.
    Thursday, March 22, 2007 7:35 AM
  • KrytenofSmeg,

    This MS KB http://support.microsoft.com/kb/326851 lists a TTY phone number of 800-718-1599.  Would that have been easier to use?

    Thursday, March 22, 2007 7:09 PM