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Generic Volume Shadow Copy

    General discussion

  • I don't think I have "One Care", but I keep getting a "Found New Hardware" balloon for Generic Volume Shadow Copy.  I tell it to proceed and it gives me the same error as above.

    "The software you are installing for this hardware:

    Generic Volume Shadow Copy

    has not passed Windows logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)"

    As far as I know, this is a Microsoft program, so why do I get this warning?  Does some of Microsoft's programming not pass "Windows Logo testing"?  It says I should stop the install and contact the vendor, (which is Microsoft).

    A few days ago, I tried telling it to go ahead and "Continue Anyway".  It went away after that, but now it is back again.

     I recently did some critical updates for Windows XP from the Microsoft site.  Would that have any bearing on it?

    Is there a Microsoft link I can go to, to download a copy of Generic Volume Shadow Copy that has passed the Microsoft testing?

     

    Oh, yes. I have Windows XP Home with Service Pack 3.

     

    Sunday, November 28, 2010 4:01 AM

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