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Why wont onecare remove a trojan it has found ?

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  • Ok I use onecare as a free on demand download so can't moan too much. I have always found it really good but the last time I used it it found a Trojan:Win32/Hiloti.gen!D which it could not removeWhen I put the Trojan into the onecare virus info search it came up with 24 occurences of it so why has onecare not found a solution ?Paid a few quid to download stopzilla which removed it and a couple of adware items that onecare hadnt mentioned.I thought onecare was brilliant until this episode. I am not a computer technocrat so all I cans say is I am running Xp home. There was obviously something wrong as my Avast security was finding a threat at switch on before accessing the internet.

    • Changed type JimR1Moderator Sunday, April 03, 2011 2:45 PM Off topic.
    Saturday, April 02, 2011 5:45 PM

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