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Windows 7 Build 7601: This copy Windows is not genuine.

    Question

  • Hello, I ran a diagnostic and I hope this will be of help. I keep getting the "Windows 7 Build 7601: This copy Windows is not genuine." in the bottom right corner of my background screen and am unsure why. Any help would be greatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {415F9DD0-158C-4B96-8003-F0057DE9769E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{415F9DD0-158C-4B96-8003-F0057DE9769E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2519406564-516434949-3214747651</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0325   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><HWID>2CBA0600018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2072009
    Installation ID: 004201258743622673157876415602756232705534396626912801
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 15/03/2012 7:38:31 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:23:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEAJJRWBvyB5EPIRI5+eC5GkFg5Ngt8AOSV

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            031710        APIC1105
      FACP            031710        FACP1105
      HPET            031710        OEMHPET0
      MCFG            031710        OEMMCFG
      WDRT            031710        NV-WDRT
      ECDT            031710        OEMECDT
      OEMB            031710        OEMB1105
      NVHD            031710        NVHDCP
      SSDT            PmRef        CpuPm
      SLIC            _ASUS_        Notebook


    Thursday, March 15, 2012 11:43 PM

Answers

All replies

  • Please visit the Genuine Microsoft Software – Diagnostic Site and click on Start Diagnostics, then restart your computer.

    Carey Frisch

    Thursday, March 15, 2012 11:47 PM
  • I have done as your instructed and did a new diagnostic:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {415F9DD0-158C-4B96-8003-F0057DE9769E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{415F9DD0-158C-4B96-8003-F0057DE9769E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2519406564-516434949-3214747651</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0325   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><HWID>2CBA0600018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2072009
    Installation ID: 004201258743622673157876415602756232705534396626912801
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 15/03/2012 7:58:24 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:23:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEAJJRWBvyB5EPIRI5+eC5GkFg5Ngt8AOSV

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            031710        APIC1105
      FACP            031710        FACP1105
      HPET            031710        OEMHPET0
      MCFG            031710        OEMMCFG
      WDRT            031710        NV-WDRT
      ECDT            031710        OEMECDT
      OEMB            031710        OEMB1105
      NVHD            031710        NVHDCP
      SSDT            PmRef        CpuPm
      SLIC            _ASUS_        Notebook

    Friday, March 16, 2012 12:01 AM
  • "SomewhatDamaged" wrote in message news:5c041dbd-0d1f-41f4-8216-a354c02f50d8...

    I have done as your instructed and did a new diagnostic:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0325   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 15/03/2012 7:58:24 PM


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
      SLIC            _ASUS_        Notebook

    There appears to be no problem in your report – was it run while the notification was showing?
     
    If the notification comes and goes, it is usually the result of a race condition, where two processes compete for resources – if one of those is the WGA services, then it may throw up the notification in the belief that the system is under attack. Usually this will disappear at the next boot, but may recur.
    Often the cause is an anti-virus program – which one are you using

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 16, 2012 10:49 AM
    Moderator
  • Thanks for your help. It does go and come sporadically. I am using Trend Micro Internet Security. Any suggestions on a better software to use to avoid this problem in the future? It's just annoying more than anything else lol.
    Friday, March 16, 2012 5:04 PM
  • "SomewhatDamaged" wrote in message news:2bb141f2-49b2-4708-9281-bb552b6798cc...
    Thanks for your help. It does go and come sporadically. I am using Trend Micro Internet Security. Any suggestions on a better software to use to avoid this problem in the future? It's just annoying more than anything else lol.
     
    You’re welcome.
    Trend doesn’t often cause problems in these  forums – I’d stick with it unless it’s causing any other trouble.
    Have you had any other AV software on that machine at all since it was last reinstalled? (including any preinstalled by the manufacturer)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 16, 2012 5:58 PM
    Moderator
  • The only anti-virus software was Trend, I can't remember what it originally came with but I can live with the issue lol. Thanks for all the help, enjoy the weekend :)
    Friday, March 16, 2012 7:49 PM
  • "SomewhatDamaged" wrote in message news:7031bb74-0100-498e-83e7-0a5d1f5f3a3a...
    The only anti-virus software was Trend, I can't remember what it originally came with but I can live with the issue lol. Thanks for all the help, enjoy the weekend :)
     
    Chances are that it was either Norton or McAfee – both can cause problems if not completely removed before installation of another AV.
    I suggest that you run both program’s removal tools and see if that helps.
     
    Norton Removal Tool (doesn’t matter which option, since you’re not ‘reinstalling’ it)
     
    McAfee MCPR.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 16, 2012 8:17 PM
    Moderator
  • You may wish to consider uninstalling Trend Micro Internet Security and then installing the excellent (and free) Microsoft Security Essentials program.

    Carey Frisch

    Friday, March 16, 2012 8:49 PM
  • "Carey Frisch" wrote in message news:019b8439-8308-44ac-8531-baedf2417888...
    You may wish to consider uninstalling Trend Micro Internet Security and then installing the excellent (and free) Microsoft Security Essentials program.

    Carey Frisch

    Why, when it’s quite possibly nothing to do with anything that Trend is doing?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 16, 2012 9:15 PM
    Moderator
  • If the OP follows my suggestion, he will likely find out if Trend is causing the issue....its the "process of elimination" troubleshooting technique.

    Carey Frisch

    Friday, March 16, 2012 9:54 PM
  •  I agree that temporarily switching AV programs would be a valid "process of elimination" troubleshooting technique. 

    However, Please Note: if a user already has a functional AV that they are happy with, Microsoft does Not suggest switching to Microsoft Security Essentials.


    Darin MS


    Friday, March 16, 2012 10:18 PM
    Owner