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Cannot browse domain

    Question

  • All of a sudden I cannot browse our domain using my network places, when I click on the domain name I get

    The list of servers for this workgroup is not currently available.

    We're using a windows 2003 domain


    Can anyone help?


    Thanks
     
    Thursday, November 06, 2008 11:39 AM

Answers

  •  

    Hi,

     

    This issue may occur if Network services were stopped accidently or NetBIOS settings are not correct. Click Start, choose Run, type services.msc, check if the following services were stopped.

     

    Computer Browser, Server, Workstation

     

    If any of them was stopped, try to start them and test. If there is any error or the issue continues, please try the steps below.

     

    1.            Disable All Firewalls(Including Windows Firewall).

     

    2.            Check NETBIOS:

    =========================

    1. Open Control Panel and double click Network connections

    2. Right click the connection and click properties

    3. Make sure only these items are selected

     

    "Clients for Microsoft Networks",

    "File and Printer sharing for Microsoft Networks"

    "Internet protocol (TCP/IP)

     

    4. Click Internet Protocol (TCP/IP) and click Properties button, make sure DNS server is correct.

    5. On the General tab, click Advanced

    6. Go to WINS tab, make sure NETBIOS settings is either Enabled or Default.

    7. Apply the settings.

     

    If this problem continues, please also collect the following information:

     

    1.            What is the OS version of the server?

    2.            Does this issue exist for all clients or just this specific client?

    3.            Are there any special events that coincide with this issue, such as the installation of some software?

    4.            Please collect the browstat output:

     

    Go to command prompt on DC, type "Browstat status" (without the quotation makrs), post the result to forum. If Browstat was not installed on your system, please download here.

     

    Thanks

    Friday, November 07, 2008 9:54 AM

All replies

  •  

    Hi,

     

    This issue may occur if Network services were stopped accidently or NetBIOS settings are not correct. Click Start, choose Run, type services.msc, check if the following services were stopped.

     

    Computer Browser, Server, Workstation

     

    If any of them was stopped, try to start them and test. If there is any error or the issue continues, please try the steps below.

     

    1.            Disable All Firewalls(Including Windows Firewall).

     

    2.            Check NETBIOS:

    =========================

    1. Open Control Panel and double click Network connections

    2. Right click the connection and click properties

    3. Make sure only these items are selected

     

    "Clients for Microsoft Networks",

    "File and Printer sharing for Microsoft Networks"

    "Internet protocol (TCP/IP)

     

    4. Click Internet Protocol (TCP/IP) and click Properties button, make sure DNS server is correct.

    5. On the General tab, click Advanced

    6. Go to WINS tab, make sure NETBIOS settings is either Enabled or Default.

    7. Apply the settings.

     

    If this problem continues, please also collect the following information:

     

    1.            What is the OS version of the server?

    2.            Does this issue exist for all clients or just this specific client?

    3.            Are there any special events that coincide with this issue, such as the installation of some software?

    4.            Please collect the browstat output:

     

    Go to command prompt on DC, type "Browstat status" (without the quotation makrs), post the result to forum. If Browstat was not installed on your system, please download here.

     

    Thanks

    Friday, November 07, 2008 9:54 AM
  • Hello,

           Please check all the steps Mervyn listed above and also see the links below which can be very helpful to you.


    http://technet.microsoft.com/en-us/library/cc739367.aspx

    http://support.microsoft.com/kb/188305/


    Please check the examples here.

    http://networking.nitecruzr.net/2005/05/browstat-utility-from-microsoft.html


    You can download it from



    Thanks

    Syed Khairuddin
    Saturday, November 08, 2008 6:01 AM
  • Hi MondeoST24,

    Is problem resolved or you are still running behind it?  Above solutions are quite good.  If it is still not resolved then it could a problem with your computer browser service.  You have given very limited information over it so probably need some more symptoms, please try the link below if it is computer browser issue and request hotfix from Microsoft.

    http://support.microsoft.com/kb/889320/en-us

    Regards,
    Tilak

    IT Consultant
    Sunday, November 09, 2008 11:21 AM