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QuestionCourse 6508, Error in Lab

  • Monday, November 02, 2009 4:00 PMgjadwi01 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    The virtuelle machine NYC-SVR1 has no network-connection (the network-cable is unplugged). The exercises in the laboratory could not be completes and the and the performance of the virtuell machines in the lab is poorly.
     

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  • Tuesday, November 03, 2009 2:41 PMPrakash WaghwaniModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello Customer:

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

    •  
      • Go to the following site:  https://account.live.com/SummaryPage.aspx
      • Sign-in to Windows Live.
      • Click on Account Summary (in the left nav)
      • Click on Registered Information (Above Password Reset Information)
      • This will open up to your profile data. 
      • Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
      • Copy that 16 digit number paste it into this email.

     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.


    Thank you,

    Prakash Waghwani
    Microsoft Learning Tier II Support Team.

    Thanks, Prakash Waghwani Microsoft E-Learning Support Team