CANNOT LOG ON to Business e-learning "IE cannot display the webpage"

Locked CANNOT LOG ON to Business e-learning "IE cannot display the webpage"

  • Tuesday, July 22, 2008 12:33 AM
     
     
    At the moment I cannot log into the business e-learning.  It seems to have been down for a long time.  I have cleared out all my IE temp files, cookies, SSL state etc.  I get the same problem on a different PC.


    It prompts me to signin at this page:

    https://business.microsoftelearning.com/unauthorized.aspx

    Then clicking on the signin button goes to this link:

    https://business.microsoftelearning.com/signIn.aspx

    But I get the following in the browser.  Any ideas:



    Info icon

    Internet Explorer cannot display the webpage

     
     

    Most likely causes:

    • You are not connected to the Internet.
    • The website is encountering problems.
    • There might be a typing error in the address.
     

    What you can try:

     

    Check your Internet connection. Try visiting another website to make sure you are connected.

     

    Retype the address.

     

    Go back to the previous page.

     

    More information More information

All Replies

  • Tuesday, July 22, 2008 6:04 AM
     
     
    I am also getting the same error from yesterday.
    E learning is not allowing to sign in as the page crashes while trying to do so.


    Sandy
  • Wednesday, July 23, 2008 3:49 AM
     
     
    Knock Knock!!!!

    I tried to get in via firefox, I got a different error about the certificate for profile.microsoft.com being issued by an untrusted certification authority.  After I added an exception it let me in!

    However now after clicking the signin page I get a 404 error!!!



    Seems like many people have had connectivity problems in the past.  Is anyone at MS looking into this?  Seems like the system is a pile'o'shi*e at the moment...
  • Tuesday, August 05, 2008 8:05 AM
    Moderator
     
     
    Rupee1 said:

    At the moment I cannot log into the business e-learning.  It seems to have been down for a long time.  I have cleared out all my IE temp files, cookies, SSL state etc.  I get the same problem on a different PC.


    It prompts me to signin at this page:

    https://business.microsoftelearning.com/unauthorized.aspx

    Then clicking on the signin button goes to this link:

    https://business.microsoftelearning.com/signIn.aspx

    But I get the following in the browser.  Any ideas:



    Info icon

    Internet Explorer cannot display the webpage

     
     

    Most likely causes:

    • You are not connected to the Internet.
    • The website is encountering problems.
    • There might be a typing error in the address.
     

    What you can try:

     

    Check your Internet connection. Try visiting another website to make sure you are connected.

     

    Retype the address.

     

    Go back to the previous page.

     

    More information More information



    HI There--

    Software Assurance issues are supported by https://licensing.microsoft.com/eLicense/L1033/Overview.asp

    Email and Phone number for US/Canada customers:

    mvlshelpa@msdirectservices.com

    866-230-0560

    Let me know if you are still having problems after contacting that team and I may be able to assist you further.


    Thanks!

    Alicia


    Program Manager, Server and Tools Online Engineering Live Services Team
  • Tuesday, August 05, 2008 8:05 AM
    Moderator
     
     
    sandeeba said:

    I am also getting the same error from yesterday.
    E learning is not allowing to sign in as the page crashes while trying to do so.


    Sandy



    Software Assurance issues are supported by https://licensing.microsoft.com/eLicense/L1033/Overview.asp

    Email and Phone number for US/Canada customers:

    mvlshelpa@msdirectservices.com

    866-230-0560

    Let me know if you are still having problems after contacting that team and I may be able to assist you further.


    Thanks!

    Alicia


    Program Manager, Server and Tools Online Engineering Live Services Team
  • Tuesday, August 05, 2008 8:06 AM
    Moderator
     
     
    Rupee1 said:

    Knock Knock!!!!

    I tried to get in via firefox, I got a different error about the certificate for profile.microsoft.com being issued by an untrusted certification authority.  After I added an exception it let me in!

    However now after clicking the signin page I get a 404 error!!!



    Seems like many people have had connectivity problems in the past.  Is anyone at MS looking into this?  Seems like the system is a pile'o'shi*e at the moment...



    Software Assurance issues are supported by https://licensing.microsoft.com/eLicense/L1033/Overview.asp

    Email and Phone number for US/Canada customers:

    mvlshelpa@msdirectservices.com

    866-230-0560

    Let me know if you are still having problems after contacting that team and I may be able to assist you further.


    Thanks!

    Alicia


    Program Manager, Server and Tools Online Engineering Live Services Team
  • Thursday, August 07, 2008 10:04 PM
     
     
    Sorry, how is this a software assurance issue???  If the business.microsoftelearning.com is not supported by you then why is there a link to this forum from the web site???

    If you do not support this system from here then you should remove the link or at least put a forum sticky so that people know.

    And by the way, many thanks for the helpful reply, 14 full days after I reported the problem, thats great...  its still not fixed either.

  • Monday, September 01, 2008 6:51 PM
    Moderator
     
     Answered
    Rupee1 said:

    Sorry, how is this a software assurance issue???  If the business.microsoftelearning.com is not supported by you then why is there a link to this forum from the web site???

    If you do not support this system from here then you should remove the link or at least put a forum sticky so that people know.

    And by the way, many thanks for the helpful reply, 14 full days after I reported the problem, thats great...  its still not fixed either.


    Hi Rupee1-

    Anything that is a business.microsoftelearning.com issue is a Software Assurance program.  What website are you referring to that includes a link to this forum?

    Were you able to get this issue resolved after contacting the correct place?  If not, let me know and I'd be happy to engage a contact in that team if necessary.

    Thanks-
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team