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Cannot access my microsoftelearning .com
Cannot access my microsoftelearning .com
- keep getting error message when trying to access my course "This Access code has already been used and you may already be enroled as a user......blah blah...go directly to My Learning Page. BUT>>>there is no link to My Learning Page.
I accessed this course for the first time 2 days ago and all was fine but now Im having this problem.
please help
many thanks in advance
All Replies
Dear Dear:
Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?
-First Name
-Last Name
-Live ID you used to login to E-Learning
-16 Digit Hex PUID
16 Digit Hex PUID –
-
- Go to the following site: https://account.live.com/SummaryPage.aspx
- Sign-in to Windows Live.
- Click on Account Summary (in the left nav)
- Click on Registered Information (Above Password Reset Information)
- This will open up to your profile data.
- Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
- Copy that 16 digit number paste it into this email.
-Course Name and Number you are referring to.
-URL where error/issue encountered.
-Screenshot of the error if you can get.
-Detailed description of the problem.
-Phone number we can reach you at.
-Country you are located in.
Thanks,
Farooq Jiwani.
Farooq Jiwani Microsoft E-Learning www.microsoft.com/elearning-
