Learning Manager Knowledge Base ForumFind answers to common user questions, issues, and scenarios with the Learning Manager.© 2009 Microsoft Corporation. All rights reserved.Fri, 27 Nov 2009 12:16:08 Z46118f11-bc59-49e8-a7c2-df289bcdfd27http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1db79ffb-770b-4b04-9ea9-21e76e268f5bhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1db79ffb-770b-4b04-9ea9-21e76e268f5bAnti_Hackerhttp://social.microsoft.com/Profile/en-US/?user=Anti_HackerE- LearningHi ,<br/><br/>Does somebody knows, how to remove Clinic in E-Learning subscriptions ?<br/><br/>I have assign to the same clinc, and I want to remove it. Does any body know, how it could be done ?<br/>Fri, 27 Nov 2009 12:16:07 Z2009-11-27T12:16:08Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/7d34a688-522c-4dbf-a7c6-7fdee80e1c17http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/7d34a688-522c-4dbf-a7c6-7fdee80e1c17HARINDER KAURhttp://social.microsoft.com/Profile/en-US/?user=HARINDER%20KAURnot able to access microsoft learning coursehello sir<br/> whenever i click on d link it shows that currently no content is available to u<br/> plz tell me<br/> how i access the course<br/> plz tell meWed, 25 Nov 2009 08:07:35 Z2009-11-27T00:32:22Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a3c12611-940f-4841-8ef9-6c4429c2c934http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a3c12611-940f-4841-8ef9-6c4429c2c934surelygoodnesshttp://social.microsoft.com/Profile/en-US/?user=surelygoodnessCannot find the Begin on Content Tab for elearning course.When I go to the subscription page and click on the title of the program, it takes me to another page where it describes the product, however there is no tab or content tab with Begin on it.  I cannot begin this program.  It is the elearning course for Frontpage 2003.  I would appreciate any assistance.  Thank you.Sat, 21 Nov 2009 01:29:59 Z2009-11-26T13:19:23Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a3d8038a-5cb4-4a08-baf4-84ab0e8db963http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a3d8038a-5cb4-4a08-baf4-84ab0e8db963HARINDER KAURhttp://social.microsoft.com/Profile/en-US/?user=HARINDER%20KAURnot able to access microsoft learning coursehello sir<br/> whenever i click on my learning <br/> the page shows that no content is available to u.<br/> how i access the course?Wed, 25 Nov 2009 08:09:56 Z2009-11-25T11:06:35Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/bd511853-4442-4434-b8b4-21345dcf994dhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/bd511853-4442-4434-b8b4-21345dcf994dErwin0105http://social.microsoft.com/Profile/en-US/?user=Erwin0105Master Data Service / MDM certificationHi,<br/><br/>Does anybody has any information about the posibilities to become certified in Master Data Service, which is part of SQL Server 2008 R2?<br/><br/>Thanks,<br/><br/>--ErwinTue, 24 Nov 2009 10:41:59 Z2009-11-24T17:59:06Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1a4a273b-c78d-4ed0-a0ab-b74238a8ff9dhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1a4a273b-c78d-4ed0-a0ab-b74238a8ff9drmhrhttp://social.microsoft.com/Profile/en-US/?user=rmhrNot able to start virtual labsHi,<br/><br/>I am enrolled iin the 70-646 course.<br/><br/>After gowing trough the first 5 labs it suddenly stopped working.<br/><br/>It starts loading (shows the loading page) then<br/>... for the last three days the window just went blank<br/><br/>... now I am gettign a 404 page not found error.<br/><br/>Help will be appreciated.<br/><br/>Regards.Thu, 19 Nov 2009 22:37:22 Z2009-11-24T12:35:42Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/16a32a72-a8cb-424e-86d4-30cf696a412ahttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/16a32a72-a8cb-424e-86d4-30cf696a412aLea100http://social.microsoft.com/Profile/en-US/?user=Lea100Microsoft Office ExpertHello, <br/>I'm wanting to become an expert in Microsoft Office 2007, and gain a qualification at the end of it which is recognised.<br/>What would be the best course/courses to do this?<br/><br/>ThanksSun, 22 Nov 2009 22:45:54 Z2009-11-22T22:45:55Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0631fad6-81b9-48ca-ad68-641bdceeda72http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0631fad6-81b9-48ca-ad68-641bdceeda72Andrzej Kasperowiczhttp://social.microsoft.com/Profile/en-US/?user=Andrzej%20KasperowiczProblem with lab startingI can't start labs beacuse the button don't shows up. Here are the screens from this:<br/><a href="http://i56.photobucket.com/albums/g199/Zdechlak/problem.jpg">http://i56.photobucket.com/albums/g199/Zdechlak/problem.jpg</a><br/>Results of requiments testing:<br/><a href="http://i56.photobucket.com/albums/g199/Zdechlak/problem2.jpg">http://i56.photobucket.com/albums/g199/Zdechlak/problem2.jpg</a><br/><br/>I use IE 8 and i have fresh system instaled.<br/>The error <span style="font-size:11px"><span style="font-size:11px">appeard in Workshop 4278: Creating a Web Application with Microsoft® Visual Studio® 2005<br/></span></span>Here are the link for it:<br/><a href="https://itacademy.microsoftelearning.com/courseAccess/coursePlayer.aspx?courseId=58327&amp;topicId=209951">https://itacademy.microsoftelearning.com/courseAccess/coursePlayer.aspx?courseId=58327&amp;topicId=209951</a><br/>Sorry for my bad english.<br/>Please help me.<br/>Thu, 29 Oct 2009 11:28:57 Z2009-11-22T10:06:07Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c1a03938-fa52-428e-a8a6-368b88c08ed2http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c1a03938-fa52-428e-a8a6-368b88c08ed2Endeavorshttp://social.microsoft.com/Profile/en-US/?user=EndeavorsSelf TestsI am trying to check my answers after taking the self test. The prompt says my answers are displayed, but I do not see the written answers etc. Is the darken brown box the correct answer or how do i find it once I have dragged the answer to the right side drop box which diplays the questions?Sun, 22 Nov 2009 04:39:18 Z2009-11-22T04:39:18Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/07da8719-4d20-4474-a817-a560eadefbd6http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/07da8719-4d20-4474-a817-a560eadefbd6babjeckhttp://social.microsoft.com/Profile/en-US/?user=babjecklink error<p><a href="http://mail.foxsports.com">http://mail.foxsports.com</a> not found.  This happens to everylink I try.  Any assistance will be appreciated.</p>Sat, 21 Nov 2009 14:24:06 Z2009-11-21T14:24:06Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ddb7473e-7da2-44bd-938d-beddde31d2e2http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ddb7473e-7da2-44bd-938d-beddde31d2e2babjeckhttp://social.microsoft.com/Profile/en-US/?user=babjeckerror message while trying to update windows<p>While trying to update windows secuity, it stats that I am not an administrator on this computer.  I have an adminstator account I created, but still receive the error.</p>Sat, 21 Nov 2009 14:20:30 Z2009-11-21T14:20:31Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ae643458-d78d-435e-a526-1caabfe6a07dhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ae643458-d78d-435e-a526-1caabfe6a07deburgerhttp://social.microsoft.com/Profile/en-US/?user=eburgerCannot find the course I bought this morningI can't figure out how to get started with the program I bought this morning.  I would appreciate any help you can give.  <br/>Wed, 21 Oct 2009 18:54:46 Z2009-11-21T10:55:15Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/31bc1707-a20e-4e98-93d2-bc87a8c1626ahttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/31bc1707-a20e-4e98-93d2-bc87a8c1626anand_81http://social.microsoft.com/Profile/en-US/?user=nand_81I cant Access my Course Work<p class=MsoPlainText>I enrolled for IT Academy Database Developer study program but have made an error when setting up msn-live login and verifying my account via the verification email.</p> <p class=MsoPlainText> </p> <p class=MsoPlainText>So verification email was sent to this email address, and when I sign in using the msn-live login it keeps say ‘this code is being used by another student’.</p> <p class=MsoPlainText>I also tried using this email address to sign in for msn-live but it is not allowing me to access this code for the course.</p> <p class=MsoPlainText> </p> <p class=MsoPlainText>Can you fix this? Re-link my email address to the product code?</p>Sat, 14 Nov 2009 10:18:54 Z2009-11-16T13:12:07Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/3d9fdfbf-3ec1-4c61-9622-9edffaa2bd42http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/3d9fdfbf-3ec1-4c61-9622-9edffaa2bd42tinh nguyenhttp://social.microsoft.com/Profile/en-US/?user=tinh%20nguyentrouble on unwanted install "adobe flash player"<p>I got a message, &quot;adobe flash player activeX setup&quot; that my computer does't support but I install by UNWANTED, by my mistake. From this message, some programs I could  NOT have pictures and sound. How can I solve this problem?</p> <p>Please help me as soon as<br/><br/>Thank you very so much<br/><br/>sincerely,<br/><br/>PS. My product # 7rpME2</p>Fri, 13 Nov 2009 20:27:13 Z2009-11-13T20:27:14Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/9495edea-e2b3-44d5-af5a-8895a4d2fe59http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/9495edea-e2b3-44d5-af5a-8895a4d2fe59bhartendu87http://social.microsoft.com/Profile/en-US/?user=bhartendu87access codehow to get access code for e learning portal.Tue, 20 Oct 2009 06:26:52 Z2009-11-10T15:00:00Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/060d4155-7563-417b-83b7-28113d3337c6http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/060d4155-7563-417b-83b7-28113d3337c6NickUkXhttp://social.microsoft.com/Profile/en-US/?user=NickUkXHow do I apply my 2 free course entitlement that I get as an MSDN Premium customerI understand that as an MSDN Premium customer I can claim 2 free courses per year. How do I claim these?<br/><br/>I have chosen the courses and added them to my cart. Do I still need to enter my payment details if the courses are free, or should I have an access code I can enter?<br/><br/>Thanks, NickFri, 06 Nov 2009 17:19:20 Z2009-11-09T17:35:07Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0cf83103-314b-448e-b263-685984b52a73http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0cf83103-314b-448e-b263-685984b52a73Lenal Brinsonhttp://social.microsoft.com/Profile/en-US/?user=Lenal%20BrinsonE-learning assessments and course completion<p>I've completed some courses but I don't get any certification of completion or the ability to assess the course per the on-line player. What am I doing wrong?</p>Fri, 06 Nov 2009 19:10:19 Z2009-11-06T21:12:19Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ee599eab-a1ec-45fe-9bb8-187403ef460ahttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ee599eab-a1ec-45fe-9bb8-187403ef460aJackuelhttp://social.microsoft.com/Profile/en-US/?user=JackuelNewer courses...Hi!<br/> <br/> When will Windows 7 and Windows Server 2008 R2 courses be available? And other newer product courses? Are the any special date every month or week when the lists of courses are updated?<br/> <br/> Br Jackuel<br/> <br/>Wed, 04 Nov 2009 08:21:49 Z2009-11-05T23:06:47Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c91291df-a086-43d6-b370-920103605dd1http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c91291df-a086-43d6-b370-920103605dd1boro121http://social.microsoft.com/Profile/en-US/?user=boro121Unable to initialize the viewer for core training for WordTrying to use core training for word.  Cannot run and comes up with error  Unable to initialize the viewer for core training.<br/><br/>I have deleted and installed again and the same thing happens.  I am using Vista premium edition.  any help will be appreciated.<br/><br/>HMWed, 04 Nov 2009 23:39:06 Z2009-11-05T23:03:03Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/2befb8c5-4c45-4cd3-a21a-945fa07328fehttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/2befb8c5-4c45-4cd3-a21a-945fa07328feChrisK153http://social.microsoft.com/Profile/en-US/?user=ChrisK153Transferring purchased course to another Windows Live IDI realized 0.00001 seconds too late that the course I purchased would wind up in MY Windows Live/My Learning Account, not the developer on my staff that I was purchasing it for.  How can I transfer it to another Windows Live account?<br/><br/>Thanks,<br/>ChrisThu, 29 Oct 2009 22:40:26 Z2009-11-03T14:43:16Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/66af13e5-990a-40f8-96ea-21601db5f180http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/66af13e5-990a-40f8-96ea-21601db5f180Oban83http://social.microsoft.com/Profile/en-US/?user=Oban83Can't Start My Online CourseI have subscribed to a number of online courses.<br/><br/>I go to the &quot;My Learning&quot; page, click on &quot;My Subscriptions&quot; and then click on one of the courses to start it.  However, when I click on a course I am redirected to a page with a description of the course and the option to purchase it.  I have already purchased this course - could someone tell me how to start it?  Clicking on the link always takes me to the purchase page.<br/><br/>Sat, 31 Oct 2009 20:37:44 Z2009-11-03T14:40:42Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1f48cfa4-21c8-4704-a4b0-2c66d9af2363http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/1f48cfa4-21c8-4704-a4b0-2c66d9af2363DMurGuiahttp://social.microsoft.com/Profile/en-US/?user=DMurGuiaaccount disabledI enter my password for the particular lab but then after i do it tells me that my account has been disabled. what do i do I am falling behind.Tue, 03 Nov 2009 01:31:20 Z2009-11-03T14:37:50Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/d4a0619d-5ac8-4600-9991-a676dc9c7a65http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/d4a0619d-5ac8-4600-9991-a676dc9c7a65jmeadows52http://social.microsoft.com/Profile/en-US/?user=jmeadows52Access CodeI am trying to access ISBN 9780470468562   Class 70-6646<br/><br/>I get access denied each time I try to log in.  This is a Windows Server 2008 class<br/>anyone out there know an the access code?Mon, 21 Sep 2009 06:32:03 Z2009-11-02T13:54:49Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c3bc67eb-36a7-4653-acc4-7cead7bdbeb7http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c3bc67eb-36a7-4653-acc4-7cead7bdbeb7jackiedeehttp://social.microsoft.com/Profile/en-US/?user=jackiedeemacro flashi cannot get into my classes - everything i click brings up download micro flash,, i did several times, it will not stop.<br /> <br /> what am i doing or what is wrong??<br /> <br /> its not just loading up if i click on anything.<br /> <br /> thanksTue, 13 Oct 2009 22:31:44 Z2009-11-02T13:52:02Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/75668b8c-e005-4037-a422-10935128a414http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/75668b8c-e005-4037-a422-10935128a414tbeardenhttp://social.microsoft.com/Profile/en-US/?user=tbeardenMicrosoft Elevate America Vouchers<p>When will Windows 7 classes be issued though the microsoft elevate america program.  I have business vouchers through the state of Illinois that are valid through Oct 31,  and would like to sign up with windows 7 classes.<br/><br/>Thanks</p>Mon, 26 Oct 2009 14:11:44 Z2009-10-26T14:15:45Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ce0d3237-a0a9-4628-af3e-c5cf80bb3bcchttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ce0d3237-a0a9-4628-af3e-c5cf80bb3bccMarkus Neiferhttp://social.microsoft.com/Profile/en-US/?user=Markus%20NeiferCourse 4326: lab does not launch / VMRC not installedI'm trying &quot;<span class=pageTitle>Course 4326: An Introduction to Transact-SQL in Microsoft SQL Server 2008 (Retired)&quot; using Windows XP SP3, IE 8. This course includes a lab. The lab does not launch. I get the black screen that says the lab is launching and then the following site is displayed<br/><br/><a href="https://lva.msllab.microsoft.com/msllabs/checkpages/en-US/installVmrc_en-US.htm">https://lva.msllab.microsoft.com/msllabs/checkpages/en-US/installVmrc_en-US.htm</a><br/><br/>It says &quot;To launch this lab, the Virtual Machine Remote Control (VMRC) Advanced ActiveX Control must be installed on your computer.&quot; But there's no yellow bar at the top of the Internet Explorer window to install this control. Are there any known issues with IE 8? Is there any other way to install the Virtual Machine Remote Control (VMRC) Advanced ActiveX Control?<br/><br/>Thanks in advance.<br/><br/>Markus</span>Thu, 22 Oct 2009 15:13:20 Z2009-10-22T17:15:08Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/23310c03-ceeb-4ad7-b327-c9c0d8b93ddfhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/23310c03-ceeb-4ad7-b327-c9c0d8b93ddfCornelJhttp://social.microsoft.com/Profile/en-US/?user=CornelJI selected the wrong course??I am enrolled in E- learning Voucher certification&nbsp;courses&nbsp; but I have windows 7&nbsp; not Vista , but sign in for the Vista course, how do i undo that and sign up for Windows 7 Office ??Tue, 13 Oct 2009 20:36:25 Z2009-10-15T10:50:38Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c079bfa7-a457-4588-9e41-d0277b142532http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/c079bfa7-a457-4588-9e41-d0277b142532elearning userhttp://social.microsoft.com/Profile/en-US/?user=elearning%20userRetired Course&nbsp;I subscribed to course 4331 which was a retired version. Is there an update version for this course ?Mon, 12 Oct 2009 05:04:59 Z2009-10-12T15:52:30Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/948c1cb3-5a6a-4132-9d99-fb39f59b8537http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/948c1cb3-5a6a-4132-9d99-fb39f59b8537sumitsureshhttp://social.microsoft.com/Profile/en-US/?user=sumitsureshchange login ID and Passwordhow can i change my login ID and password in e-learning siteTue, 04 Aug 2009 11:11:10 Z2009-10-08T22:12:19Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/118e1a64-2b85-458a-98ad-2383d2d606a8http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/118e1a64-2b85-458a-98ad-2383d2d606a8jdmankhttp://social.microsoft.com/Profile/en-US/?user=jdmankjimwhy cant i launch lab 2 in the e learningWed, 30 Sep 2009 14:03:30 Z2009-10-07T23:59:24Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/14af7c8e-35f6-4751-82f2-ba6183fa7ffbhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/14af7c8e-35f6-4751-82f2-ba6183fa7ffbnetclectichttp://social.microsoft.com/Profile/en-US/?user=netclecticNo courses materialI have successfully signed up but when i log in i get the message:<br/> <br/> &quot;Currently there is no content available to you. Please contact your IT Academy Student Pass program administrator for more information.&quot;<br/> <br/> How can I access the courses material?Fri, 18 Sep 2009 21:15:48 Z2009-09-25T00:58:10Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ea74b76c-693e-4b74-ad8d-902ccd7477e4http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/ea74b76c-693e-4b74-ad8d-902ccd7477e4JCurry - Surfacehttp://social.microsoft.com/Profile/en-US/?user=JCurry%20-%20SurfaceRemoving items from My Subscriptions in bulkI have almost 700 items in my 'My Subscriptions'. This makes it very difficult to find the specific course I am looking for. How can I remove ones I don't care about in bulk. For example, how to remove all expired courses? How to remove all courses for a specific technology group?<br/><br/>Thanks.<hr class="sig">|---------------------------------| | Josh Curry (jcurry) | | Microsoft Surface Support | | Sr. Support Escalation Engineer | |---------------------------------|Thu, 24 Sep 2009 15:28:06 Z2009-09-24T18:19:53Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0dfa3533-2f37-403d-a25a-90cde1b0c8e1http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0dfa3533-2f37-403d-a25a-90cde1b0c8e1smith.miller6http://social.microsoft.com/Profile/en-US/?user=smith.miller6Learn Manager<p class=MsoNormal>I am looking for a SQL Server 2008 tutor who can teach me at my home in Atlanta city. My budget is around 10 USD.</p> <span style="font-size:12pt;font-family:'Times New Roman'"></span>Tue, 08 Sep 2009 19:46:01 Z2009-09-23T01:47:39Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0203ca1e-ecc3-4b97-a32d-67ce29d123ffhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/0203ca1e-ecc3-4b97-a32d-67ce29d123ffRWL01http://social.microsoft.com/Profile/en-US/?user=RWL01Downloading code from labsI'm having a hard time running labs due to lag. Is it possible to get the code from the labs so that I can run these on my local machine?<br/><br/>I'm currently working on courses 5386 - 5391.<br/><br/>ThanksSun, 20 Sep 2009 12:55:42 Z2009-09-20T19:44:29Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/761908b4-3346-4686-980f-c2150d4a53aehttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/761908b4-3346-4686-980f-c2150d4a53aeNeedsomehelpherehttp://social.microsoft.com/Profile/en-US/?user=NeedsomehelphereAccess CodeI have been trying to get into Microsoft IT Academy using the code my professor gave me, which is 9620-OFAD110F-8144 but I am getting an error message that the code has already been used.  I believe this code is for everyone in our class so there would be several people using it.  I am already registered with Microsoft IT Academy from my last semester but it is different lessons.  What do I need to do to get in?Fri, 28 Aug 2009 01:56:28 Z2009-09-20T19:43:02Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/2240b56c-1227-4917-af64-ad48831e24eehttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/2240b56c-1227-4917-af64-ad48831e24eeEd Needs Helphttp://social.microsoft.com/Profile/en-US/?user=Ed%20Needs%20Helpspoolsv.exe has COM1 tied up<span style="font-size:medium;font-family:Arial">I can't run HyperTerminal anymore.  It says Com1 is busy.  I downloaded procexp.exe from Microsoft and it says spoolsv.exe is using Com1.  I don't know why this happens.  I went to device manager and deleted Com1 and then went to add new hardware and scanned for new hardware, which added Com1 back.  At that point I was able to use Hyperterminal again, however each time I reboot, spoolsv.exe seizes Com1 again.   I would like to know why it has Com1 and what I can do to fix this.<br/>I also need help in selecting a forum catagory.  None of the choices available are a good fit for my question.</span>Wed, 02 Sep 2009 15:32:57 Z2009-09-20T19:40:23Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/5944655c-c500-4b39-91fe-d6812aca3742http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/5944655c-c500-4b39-91fe-d6812aca3742Lynn Nelsonhttp://social.microsoft.com/Profile/en-US/?user=Lynn%20NelsonProblems getting to use my voucher!!!!!!!!!!!Why Can't I EVER get into my VOUCHER so I can start taking the courses. My e-mail address is <a href="mailto:jarcstudent9@gmail.com">jarcstudent9@gmail.com</a>   I very frustrated!!<br/>Lynn NelsonFri, 11 Sep 2009 23:38:31 Z2009-09-20T19:35:19Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/4942d7ab-4071-4a53-942e-e1a41407c9c6http://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/4942d7ab-4071-4a53-942e-e1a41407c9c6Lynn Hookhttp://social.microsoft.com/Profile/en-US/?user=Lynn%20HookLearning Manager - Extension RequestHello,<br/><br/>Is it possible to obtain an extension for paid learning materials?  I have three subscriptions worth quite a bit of money that are about to expire that I would hate to lose.<br/><br/>Thank you!<br/><br/>Tue, 15 Sep 2009 21:23:00 Z2009-09-15T22:40:09Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/d6537080-7b6f-48f3-b3f5-edbff81b874fhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/d6537080-7b6f-48f3-b3f5-edbff81b874fsivahed96http://social.microsoft.com/Profile/en-US/?user=sivahed96IT Academic pass redeemed a while ago but do not have any content in My Learning, even tho I do have some my-learning going the non-student way. How do I get the Academic pass to work to access free content and a learning path. I remain confused about all the learning paths for say, web development. I want to learn in a consistent way and not have to skip from from one learning path to another.<br/> <br/> Having said that i am grateful for the free training provided by MS and Dreamspark.Thu, 03 Sep 2009 17:24:50 Z2009-09-04T19:49:17Zhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a0cc01da-7b6d-417b-bfc3-253c189255bdhttp://social.microsoft.com/Forums/en-US/LearningManagerKB/thread/a0cc01da-7b6d-417b-bfc3-253c189255bdmb_slhttp://social.microsoft.com/Profile/en-US/?user=mb_slError Processing the URL - when I try to start one of my SQL Server Courses (e.g. Course 4334)I get the error message &quot;Error Processing the URL due to an invalid parameter&quot;. But I already started the course several days ago and it works.<br/>I have no chance to continue my course. <br/>I'm looking forward to any advise  Wed, 02 Sep 2009 12:47:33 Z2009-09-02T14:08:14Z