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AnswerUpdate failed - Mesh 14.4 thinks it's up-to-date

  • Friday, June 26, 2009 9:40 AMakja Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    One of my mesh installations (version 0.9.4014.4) thinks that it is up-to-date when I check "update" or use "/install" with the downloaded 14.7 package.
    Has anyone seen this behavior before?
    Machine in question: Asus Eeepc 901 Netbook with XP SP3
    (Live Mesh runs normal)

Answers

  • Sunday, July 05, 2009 7:06 PMakja Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    One of my mesh installations (version 0.9.4014.4) thinks that it is up-to-date when I check "update" or use "/install" with the downloaded 14.7 package.
    Has anyone seen this behavior before?
    Machine in question: Asus Eeepc 901 Netbook with XP SP3
    (Live Mesh runs normal)

    Finally managed to get 14.7 installed.
    The most likely reason: visit Microsoft update and installed urgent updates (.Net)
    Then did an /uninstall and /install respectively.

    Thank you for the ideas and attentions!

    As you can see, I'm hooked on Live Mesh. Imagine how people would love it when SkyDrive becomes one of the attached devices!
    • Marked As Answer byakja Sunday, July 05, 2009 7:06 PM
    •  

All Replies

  • Friday, June 26, 2009 12:35 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I had that happen on a machine some time back. The general solution is to uninstall the client and reinstall the client on that machine if a reboot of the machine doesn't resolve it.

    If you feel brave and don't want to re-install just yet, try the following:
    Open a command prompt. (command.exe)
    Type the following exactly as shown and hit enter.

    Reg.exe delete "HKEY_CURRENT_USER\Software\Microsoft\Live Mesh\Servicing" /v WindowsUpdateAgent

    Close the command prompt
    From the Live Mesh client, check for updates.

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
  • Friday, June 26, 2009 2:49 PMf_marco_f Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I tried deleteting that key from the registry but it didn't work. Is there another way, apart from uninstalling and reinstalling the client?

    Thanks
  • Friday, June 26, 2009 3:53 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Not that I'm aware of....
    Sorry that the key deletion didn't do it for your situation. you did try the simple reboot, yes?
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
  • Friday, June 26, 2009 4:31 PMf_marco_f Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sure!
  • Friday, June 26, 2009 5:31 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sure!

    Just checking....sometimes we tend to overlook the obvious.

    Let us know if the reinstall resolves it.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
  • Saturday, June 27, 2009 2:26 PMcamor Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi!
    I had the same problem in Winxp sp3 home edition and the only way it was uninstall and install again Live Mesh like Stephen says.
    Regards 
  • Saturday, June 27, 2009 8:34 PMakja Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I had that happen on a machine some time back. The general solution is to uninstall the client and reinstall the client on that machine if a reboot of the machine doesn't resolve it.

    If you feel brave and don't want to re-install just yet, try the following:
    Open a command prompt. (command.exe)
    Type the following exactly as shown and hit enter.

    Reg.exe delete "HKEY_CURRENT_USER\Software\Microsoft\Live Mesh\Servicing" /v WindowsUpdateAgent

    Close the command prompt
    From the Live Mesh client, check for updates.

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

    Hi Stephen,
    - rebooted and /repaired..... no effect
    - uninstalled, rebooted, installed.... no effect: version reported is 14.4

    I have a folder "servicing", but nothing with the switch "/v WindowsUpdateAgent" you mentioned.
    You don't mean deleting the folder "servicing", do you?


  • Sunday, June 28, 2009 7:24 PMakja Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Stephen,

    The Mesh version when downloaded from the Live Desktop is 14.4
    Shouldn't this be 14.7 ?
    Is there a location where we can download 14.7 ? (update still doesn't work)
  • Sunday, June 28, 2009 11:46 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    When they stage an update, the installer isn't always updated. Sometimes the installer is updated later on, though. To create a new installer with the latest version apparently means more internal testing before it can be staged, while updates go though a testing cycle before being staged to the update server independently of the process for creating and testing a new full install. I will, however, ping the Live Mesh team.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
  • Thursday, July 02, 2009 2:30 AMtdatl Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i still can't get it the 14.7 update on at least one of my PCs (have 4 total, only checked 2 so far).  I've deleted the registry key, rebooted, all the usual stuff.

    this is the first version where I've had issues updating.

    UPDATE: downloaded the installer & did the 'livemesh.exe /repair' and it worked.

  • Thursday, July 02, 2009 7:01 AMf_marco_f Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Uninstalling and reinstalling solved the problem. Thanks.
  • Thursday, July 02, 2009 4:01 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Glad to read at least two successes here so far. :-)

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
  • Sunday, July 05, 2009 7:06 PMakja Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    One of my mesh installations (version 0.9.4014.4) thinks that it is up-to-date when I check "update" or use "/install" with the downloaded 14.7 package.
    Has anyone seen this behavior before?
    Machine in question: Asus Eeepc 901 Netbook with XP SP3
    (Live Mesh runs normal)

    Finally managed to get 14.7 installed.
    The most likely reason: visit Microsoft update and installed urgent updates (.Net)
    Then did an /uninstall and /install respectively.

    Thank you for the ideas and attentions!

    As you can see, I'm hooked on Live Mesh. Imagine how people would love it when SkyDrive becomes one of the attached devices!
    • Marked As Answer byakja Sunday, July 05, 2009 7:06 PM
    •