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Answer"Hide desktop on remote computer" does NOT work in Windows 7.

  • Thursday, October 29, 2009 1:12 PMhani_sadek Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    "Hide Desktop On Report Computer" does NOT work in Windows 7. It gives an error message saying "Can't hide desktop on repote computer"

    Using: Windows 7, latest Mesh, All drivers installed.
     

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  • Thursday, October 29, 2009 2:27 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Are both PCs using Windows 7? If not, what OS is on the remote PC and the local PC?
    What is the video card/chip on the remote PC?
    Does the remote PC have the desktop enhancements installed for Live Mesh? Was Live Mesh installed under and admin account?
    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
     
  • Thursday, October 29, 2009 10:50 PMhani_sadek Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    The remote PC is Windows XP and the local PC is Windows 7 both have the latest graphics drivers.
    The remote PC is an IBM with and intel graphic card; and works find when connecting to it from my Vista laptop.
    So I suppose the issue has to do with my Windows7 PC with nvidia card, latest drivers.

     
  • Friday, October 30, 2009 2:02 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    That's even odder. I would not expect that the hide desktop function would be an issue on a remote XP machine. Since it only happens when connecting *from* the Windows 7 PC, you may be correct, though I find that odd.
    I'll leave the thread unanswered for now, but please submit a bug report with logs from the remote and local machines of the problem pair per the instructions here.
     

    Please see this post for instructions on how to collect logs and submit a bug on Connect:

    http://social.microsoft.com/Forums/en-US/LiveMesh/thread/d52b350a-f3e0-41c6-8e78-d6378e566b9e

    Thanks,

    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
     
  • Tuesday, November 24, 2009 6:01 PMhani_sadek Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Resolved ...
    Re-installed Graphics cards drivers and restarted and now works.
     
  • Tuesday, November 24, 2009 6:45 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks for reporting the resolution back here!
    -steve
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~