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AnswerLive Mesh installs but doesn't start

  • Thursday, January 15, 2009 8:40 PMssbktt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I successfully installed Live Mesh on my AT&T Tilt but the application doesn't start.  When I click on the application I get the wait icon for about a second and then nothing.  Any ideas? 

    My log has the following three lines repeated for each launch attempt I've made:

    15/1/2009 20:38:20          44e69116             Id:333    Lvl4        MainMoe.cpp: WaitForInstallerToComplete: Creating the mutex that the installer would have created

    15/1/2009 20:38:20          44e69116             Id:284    Lvl1        Label: Unable to instantiate the WebBrowser control. Moe cannot proceed. GetLastError()=, DWORD= 78.

    15/1/2009 20:38:20          44e69116             Id:3        Lvl1        CMainWindow: Crash-exiting moe. This is a critical error.

Answers

  • Wednesday, January 21, 2009 6:04 PMssbktt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    I tried another application that also tried to create IE under the covers that also crashed.  So I reflashed my rom and reinstalled Live Mesh and now it works.  Something was wrong with IE on my previous ROM.

All Replies

  • Thursday, January 15, 2009 9:31 PMBen [Live Mesh] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi,

    Would you mind submitting a bug for us and attaching the log?  Instructions for submitting a bug are in an Announcement at the top of the forum.

    Thanks,

    Ben.
  • Thursday, January 15, 2009 10:34 PMssbktt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Done.  Submitted feedback #399633.
  • Thursday, January 15, 2009 10:54 PMBen [Live Mesh] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thank you.  I see it internally.  I will track it and follow up with you as soon as we learn anything.  If you hear back from another Live Mesh team member via Connect, please feel free to post any additional information that might be of help to others in this forum thread.

    Ben.
  • Saturday, January 17, 2009 7:52 PMArchis GoreMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi ssbktt,

    I just need a little more information, to help narrow this down.

    Do you have IE Mobile installed on your phone? Or did it come with some other default browser?

    Thanks,
    Archis
    A Jedi in the making!
  • Sunday, January 18, 2009 4:31 AMssbktt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Yes, I have IE installed and it is the only browser.
  • Wednesday, January 21, 2009 6:04 PMssbktt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    I tried another application that also tried to create IE under the covers that also crashed.  So I reflashed my rom and reinstalled Live Mesh and now it works.  Something was wrong with IE on my previous ROM.
  • Tuesday, February 03, 2009 10:03 PMrod_vdb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Dragging up an old thread but just had a similar problem.

    Turned out to be that I had spb pocket plus software installed and there was an internet explorer addon installed with that. Disabled the addon and live mesh mobile started working again!

    Hope it helps someone

    Rod
  • Wednesday, February 04, 2009 5:37 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks for reporting your experience, Rod.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
  • Saturday, February 07, 2009 3:24 PMDramacydal5536 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    rod_vdb said:

    Dragging up an old thread but just had a similar problem.

    Turned out to be that I had spb pocket plus software installed and there was an internet explorer addon installed with that. Disabled the addon and live mesh mobile started working again!

    Hope it helps someone

    Rod



    This was great info. Rod.  I came here because of problems with Live Mesh that started just the other day.  I suspected it had something to do with the SPB suite I installed but never thought of the IE Add On.

    Thanks!
  • Friday, February 13, 2009 2:32 PMdgduris Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Glad this thread is here.  I installed SPB's new Wallet (2.0) App the other day.  When I tried to sync my phone with LM yesterday, I found that LM wouldn't start.

    After reading this thread, I uninstalled Wallet and Mesh fired right up and synchronized.
  • Thursday, August 06, 2009 6:33 PMJon_F Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is also happening to me as well.

    - I have a HTC Touch Diamond 2
    - WM 6.1
    - IE is installed, however, not default browser
    - No SPB program installed (i think)

    Am i missing something?

    Thanks in advance

    Jon.
  • Thursday, August 06, 2009 6:44 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Nope, not missing anything. As you can  see by this thread and others in the forum, lots of people with this device (or family of devices - seems to be all of the Touch models) are having the same issue.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator