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General DiscussionLatest Mobile client 0.9.4014.4 will not syncronise all files in a folder

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  • Thursday, May 21, 2009 5:16 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi, Neil, and thanks for submitting the bug report. How long since all of the files stopped synchronizing? Have you tried removing the device from the Mesh and adding it back?
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
     
  • Thursday, May 21, 2009 5:43 PMNeil Geddes Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi Steve,

    Thanks for your reply. It started failing exactly after installing the latest Live Mesh Mobile client update. Yes, I have removed the device from the Mesh and added it back in. Same results... Is there any way to reinstall the previous Mobile client software just to test?

    Best regards, Neil
     
  • Thursday, May 21, 2009 5:51 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    No, when the client is updated, the old version is no longer available for download. If you have the old cab file around, you may be able to install it, but it will then want to update when it connects to the server, assuming that it allows you to connect.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
     
  • Tuesday, June 02, 2009 7:36 AMNeil Geddes Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi, I'm not sure how bug feedback really works with this beta but am I likely to get a response from the Microsoft Live Mesh Mobile team? I have submitted a detailed report with logs, and tested the obvious solutions, so is it just a case of waiting until the team works through the long list down to mine? Unfortunately this is a stopper for me, the mobile client is unusable, and I'm stalled. Thanks, Neil
     
  • Tuesday, June 02, 2009 1:04 PMStephen BootsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    It can take a while to get a response to a bug submission. In some cases, you won't get a response, but a new client release will have addressed your issue if your problem was confirmed to be a bug and was able to be fixed for that release. I know - frustrating!
    A member of the Live Mesh team may also pop in here to discuss your problem.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator